True Move is a full-service moving company based in Phoenix, AZ, providing exceptional moving services and customer care at a competitive price. The company offers a wide range of services, including residential moves, commercial moves, long-distance moves, international moves, packing and unpacking, valuable moves, and pickups and haul-offs. Established by owner Jason, True Move has grown through word-of-mouth marketing from satisfied customers. With a strong work ethic and commitment to excellent customer service, True Move aims to make every move the easiest one. The company serves the Phoenix area and beyond, covering both local and nationwide moving needs.
True Move, LLC
Ranked Top 10 Best Movers in Phoenix, AZ
Moving Services
- Residential Moves
- Commercial Moves
- Long Distance Moves
- International Moves
- Packing & Unpacking
- Valuable Moves
- Pickups & Hauloffs
Awards
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Customer Reviews of True Move, LLC
We analyzed and organized the customer reviews of True Move, LLC in Phoenix, AZ using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for True Move, LLC based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
9.66/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“They deserve a thousand stars!”
“really good job with our move”
“Jason and his team are the best”
“Moved at a swift pace with professionalism”
2. Punctuality
9.53/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“They arrived on time”
“they have always been on time”
“The guys showed up on time”
“arrived on scheduled time”
3. Affordability
9.63/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“very best value in town”
“True move movers is affordable”
“felt I got my money's worth”
“pricing was affordable”
4. Communication
9.51/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“Jason was very attentive to all my requests”
“easy to communicate with”
“Gave me updates”
“communication was excellent”
5. Stick to Prices
8.81/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“Jason was honest the entire time”
“exactly as quoted with no surprises”
“pricing was "black and white"”
“Added trip charge after original quote.”
6. Speed
9.87/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“Moved at a safe but swift pace”
“True move movers is quick fast”
“worked diligently with no time wasted”
“were in and out in no time”
7. Friendliness
9.83/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Very professional attitude”
“were very friendly”
“Friendly movers and owner”
“every interaction is amazing”
8. Will Hire Again
9.6/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“will always use them for all my moving needs”
“will use True Move again for any future moves”
“would 100% use them again”
“Would 100% recommend to friends and family”
9. Professionalism
9.49/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“Was very professional”
“crew worked in an orderly manner”
“were professional and efficient”
“were as professional as could be”
10. Conflict Handling
7.8/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“Jason offered to fix damage for free”
“willing to go above and beyond”
“went above and beyond”
“gave us a little discount for the minor issue”
11. Precision & Care
9.77/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“took care of our items”
“moved with very careful detail and attention”
“took great care of our belongings”
“Belongings were treated with respect”
Customer Insights
Local Move Duration: 2 hours from 4 reviews
Great Crew Members
| Jason | Jason is honest, reasonable |
| Jason | Jason did a really good job |
| Jason | Jason and his team are the best |
| Jason | Jason goes above and beyond for his customers |
| Jason | was so helpful and ensured a stress-free move |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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