North American Van Lines Review
Looking to hire North American Van Lines? See our detailed 11-point review based on our independent analysis of North American Van Lines, 31 other Cusseta-Chattahoochee County moving companies, and 637 moving companies in Georgia.
Key Takeaways:
- Overall rating: 6.39 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
North American Van Lines is a world leader in relocation services since 1933. With over 500 agent locations throughout North America, the company specializes in corporate relocation, long distance, and local household moving. Among their areas of operation, you can find them offering their services as movers in Cusseta-Chattahoochee County, GA. Services provided by the company include packing options, packing materials, loading and unloading, moving storage, installation and assembly services, and predictable pricing. They also boast a strong track record of innovation, being the first to use WorldTrac satellites, crane vans, interactive driving simulators, and a shipment-tracking system for customers to check the status of their shipments via the Web.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between North American Van Lines & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 7.37 | ↓ -11.5% | 1 | 0 | 100.0% | |
| Punctuality | 7.42 | ↓ -7.3% | 1 | 0 | 100.0% | |
| Friendliness | 7.85 | ↓ -10.4% | 1 | 0 | 100.0% | |
| Will Hire Again | 7.17 | ↓ -11.2% | 1 | 0 | 100.0% | |
| Professionalism | 7.47 | ↓ -8.9% | 1 | 0 | 100.0% | |
| Conflict Handling | 2.25 | ↓ -44.8% | 0 | 1 | 0.0% | |
| Precision & Care | 6.57 | ↓ -17.1% | 1 | 1 | 50.0% |
Recent North American Van Lines Reviews
Quality - 7.37/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 7.42/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 7.85/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 7.17/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 7.47/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Conflict Handling - 2.25/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Overall Review Distribution
Precision & Care - 6.57/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by North American Van Lines
- Packing Options
- Full Service Packing
- Fragile Only Packing
- Self Pack
- Packing Materials from northAmerican
- Standard moving boxes
- Wardrobe boxes
- Mirror boxes
- Mattress boxes
- Dishpack barrels
Licenses
State & federal license information
USDOT Interstate License
Status: Authorized for Interstate Moves (last checked 12/18/24)- USDOT: 1031126
- MC: 234380
- ENTITY TYPE: Carrier
1
Registered Trucks, Tractors, or Vans
1
Registered Drivers
6/07/24
Most Recent USDOT Update
10,000
Annual Interstate Miles (2023)
Detailed Customer Insights
We do not currently have insights to display for North American Van Lines
Error. Please try again later.
Contact North American Van Lines
- 1102 Fox Trail Suite B1, Opelika, AL, 36801
- (334) 610-0137
- https://www.northamerican.com/local/opelika-al-moving-company
Follow North American Van Lines:
How we ranked the top Georgia movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Georgia.
Rating Methodology
Here's the methodology we used to come up with the best movers in Georgia:
Our original review-based ranking algorithm
We started with a total of 637 companies that offer moving services in the Georgia area.
From these 637 companies, we analyzed a total of 101,238 reviews dating all the way back to February 2008.
We also reviewed a total of 127 state and federal moving licenses from these 637 companies and 1,964 different 3rd party review and social profiles.
Each of the ~101,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 244,772 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 42,371 Cusseta-Chattahoochee County moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Georgia moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
