Truck Rental at U-Haul Review
Looking to hire Truck Rental at U-Haul? See our detailed 11-point review based on our independent analysis of Truck Rental at U-Haul, 33 other Autaugaville moving companies, and 258 moving companies in Alabama.
Key Takeaways:
- Overall rating: 4.68 out of 10
- Highest 11-point rating category: Will Hire Again
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Truck Rental at U-Haul & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Punctuality | 5.24 | ↓ -34.4% | 0 | 1 | 0.0% | |
| Speed | 5.64 | ↓ -33.5% | 0 | 1 | 0.0% | |
| Will Hire Again | 6.20 | ↓ -23.3% | 0 | 1 | 0.0% | |
| Professionalism | 5.96 | ↓ -27.3% | 0 | 1 | 0.0% | |
| Conflict Handling | 2.08 | ↓ -48.9% | 0 | 1 | 0.0% |
Recent Truck Rental at U-Haul Reviews
Punctuality - 5.24/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Speed - 5.64/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 6.20/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 5.96/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Conflict Handling - 2.08/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by Truck Rental at U-Haul
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Licenses
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Detailed Customer Insights
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Contact Truck Rental at U-Haul
- Autaugaville, AL, 36003
- (334) 380-4348
- https://www.uhaul.com/Locations/Truck-Rentals-near-Prattville-AL-36067/775072/
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How we ranked the top Alabama movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Alabama.
Rating Methodology
Here's the methodology we used to come up with the best movers in Alabama:
Our original review-based ranking algorithm
We started with a total of 258 companies that offer moving services in the Alabama area.
From these 258 companies, we analyzed a total of 25,904 reviews dating all the way back to October 2009.
We also reviewed a total of 23 state and federal moving licenses from these 258 companies and 799 different 3rd party review and social profiles.
Each of the ~25,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 54,797 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 10,492 Autaugaville moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Alabama moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
