Capitol North American Review
Looking to hire Capitol North American? See our detailed 11-point review based on our independent analysis of Capitol North American, 82 other Las Vegas moving companies, and 129 moving companies in Nevada.
Key Takeaways:
- Overall rating: 6.39 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Capitol North American is a family-owned moving and storage company based in Las Vegas, Nevada. Founded in 1962, the company operates from a 100,000 square foot office, warehouse, and distribution center, providing a range of services such as household relocations, office and industrial relocations, exhibit and tradeshow transportation, as well as commercial storage and distribution services. The company is one of the oldest and largest agents for North American Van Lines in the United States, committed to offering superior service, innovative products, and dedicated customer service. They have earned several industry awards for their exceptional services.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Capitol North American & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 7.49 | ↓ -9.8% | 47 | 19 | 71.2% | |
| Punctuality | 5.79 | ↓ -27.5% | 15 | 16 | 48.4% | |
| Affordability | 7.79 | ↑ 2.9% | 6 | 1 | 85.7% | |
| Communication | 6.15 | ↓ -17.3% | 23 | 21 | 52.3% | |
| Stick to Prices | 4.76 | ↓ -20.2% | 3 | 4 | 42.9% | |
| Speed | 6.34 | ↓ -24.9% | 8 | 6 | 57.1% | |
| Friendliness | 9.05 | ↑ 3.6% | 39 | 4 | 90.7% | |
| Will Hire Again | 6.97 | ↓ -13.4% | 48 | 25 | 65.8% | |
| Professionalism | 7.30 | ↓ -10.8% | 32 | 16 | 66.7% | |
| Conflict Handling | 2.74 | ↓ -32.5% | 5 | 19 | 20.8% | |
| Precision & Care | 5.87 | ↓ -26.0% | 15 | 17 | 46.9% |
Recent Capitol North American Reviews
Quality - 7.49/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 5.79/10
Did the crew show up on-time with the required equipment?
Overall Review Distribution
Affordability - 7.79/10
How affordable was the moving service?
Overall Review Distribution
Communication - 6.15/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Overall Review Distribution
Stick to Prices - 4.76/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Overall Review Distribution
Speed - 6.34/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Overall Review Distribution
Friendliness - 9.05/10
Was the moving crew cordial and friendly to be around on moving day?
Overall Review Distribution
Will Hire Again - 6.97/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 7.30/10
Did the moving crew behave in a professional manner on moving day?
Overall Review Distribution
Conflict Handling - 2.74/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Overall Review Distribution
Precision & Care - 5.87/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Overall Review Distribution
Additional Details
Moving Services Offered by Capitol North American
- Local moving services
- Long distance moving services
- International moving services
- Storage solutions
- Commercial moving services
- Household moving services
- Office and industrial relocations
- Residential and commercial storage
- Modular furniture and installation services
- Last-minute moving services
Licenses
State & federal license information
Nevada Moving License
Status: Active (last checked: 6/17/22)Nevada Moving License Information
- License Number: 3250.2
- License Status: Active
- Date Issued: -
USDOT Interstate License
Status: Authorized for Interstate Moves (last checked 6/24/25)- USDOT: 3327721
- MC: 1059944
- ENTITY TYPE: Carrier
4
Registered Trucks, Tractors, or Vans
8
Registered Drivers
5/03/24
Most Recent USDOT Update
130,000
Annual Interstate Miles (2023)
Detailed Customer Insights
Based on our analysis of Capitol North American's customer reviews:
8 days
Interstate Move Duration
based on 5 reviews
Error. Please try again later.
Awards
Contact Capitol North American
- 1780 S Mojave Rd, Las Vegas, NV, 89104
- (800) 343-5333
- https://capitolnorthamerican.com/
Follow Capitol North American:
How we ranked the top Nevada movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Nevada.
Rating Methodology
Here's the methodology we used to come up with the best movers in Nevada:
Our original review-based ranking algorithm
We started with a total of 129 companies that offer moving services in the Nevada area.
From these 129 companies, we analyzed a total of 31,695 reviews dating all the way back to July 2008.
We also reviewed a total of 18 state and federal moving licenses from these 129 companies and 426 different 3rd party review and social profiles.
Each of the ~31,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 96,210 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 12,589 Las Vegas moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Nevada moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
