Suddath Relocation Systems of Jacksonville, Inc Review

Looking to hire Suddath Relocation Systems of Jacksonville, Inc? See our detailed 11-point review based on our independent analysis of Suddath Relocation Systems of Jacksonville, Inc, 93 other Jacksonville moving companies, and 1,535 moving companies in Florida.
Key Takeaways:
- Overall rating: 6.87 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Suddath Relocation Systems of Jacksonville, Inc. has been providing expert moving services since 1919. Based in Jacksonville, Florida, the company has over 45 locations and a global partner network, making it one of the top residential, commercial, and military moving and logistics companies in the US. For anyone looking for movers in Jacksonville, FL, Suddath offers local, long-distance, and international moving services and serves 180 countries with 2,000 employees around the globe. The company also provides commercial moving, logistics, and employee relocation services. Suddath, which moves more than 80,000 households each year, has built a reputation for delivering expert results with a personal touch and is trusted by many top brands.
Our Research
11 Point Rating
Metric | Score Out of 10 | vs Nationwide Comparison between Suddath Relocation Systems of Jacksonville, Inc & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
---|---|---|---|---|---|---|
Quality | 8.06 | ↓ -3.2% | 174 | 48 | 78.4% | |
Punctuality | 6.52 | ↓ -18.4% | 50 | 30 | 62.5% | |
Affordability | 5.98 | ↓ -21.2% | 10 | 6 | 62.5% | |
Communication | 6.45 | ↓ -13.4% | 69 | 47 | 59.5% | |
Stick to Prices | 4.85 | ↓ -18.5% | 7 | 8 | 46.7% | |
Speed | 7.96 | ↓ -6.1% | 59 | 16 | 78.7% | |
Friendliness | 9.51 | ↑ 8.5% | 135 | 6 | 95.7% | |
Will Hire Again | 7.75 | ↓ -4.0% | 193 | 61 | 76.0% | |
Professionalism | 8.18 | ↓ -0.2% | 143 | 35 | 80.3% | |
Conflict Handling | 2.26 | ↓ -44.5% | 5 | 29 | 14.7% | |
Precision & Care | 8.05 | ↑ 1.5% | 80 | 21 | 79.2% |
Recent Suddath Relocation Systems of Jacksonville, Inc Reviews
Quality - 8.06/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 6.52/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Affordability - 5.98/10
How affordable was the moving service?
Overall Review Distribution
Communication - 6.45/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Stick to Prices - 4.85/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Overall Review Distribution
Speed - 7.96/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Overall Review Distribution
Friendliness - 9.51/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 7.75/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 8.18/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Conflict Handling - 2.26/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Precision & Care - 8.05/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by Suddath Relocation Systems of Jacksonville, Inc
- Local Moving
- Long-Distance Moving
- International Moving
- Commercial Moving
- Employee Relocation
- Piano Moving
- White-Glove Moving
- Packing Services
- Custom Crating
- Flexible Storage Services
Licenses
State & federal license information
Florida Moving License
Status: Registered (last checked: 1/17/22)Florida Moving License Information
- License Number: IM331
- License Status: Registered
- Date Issued: 10/23/02
USDOT Interstate License
Status: Authorized for Interstate Moves (last checked 6/24/25)- USDOT: 1018566
- MC: FF-11142 425400
- ENTITY TYPE: Carrier/Freight Forwarder/Broker
1
Registered Trucks, Tractors, or Vans
1
Registered Drivers
4/02/25
Most Recent USDOT Update
200
Annual Interstate Miles (2024)
Detailed Customer Insights
Based on our analysis of Suddath Relocation Systems of Jacksonville, Inc's customer reviews:
1.75 hrs
Local Move Duration
based on 6 reviews
Average Cost
$5,463.00
based on 4 historical data points
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Contact Suddath Relocation Systems of Jacksonville, Inc
- 8743 Western Way, Jacksonville, FL, 32256
- (904) 256-5540
- https://suddath.com/moving-company/jacksonville/
Follow Suddath Relocation Systems of Jacksonville, Inc:
How we ranked the top Florida movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Florida.
Rating Methodology
Here's the methodology we used to come up with the best movers in Florida:

Our original review-based ranking algorithm
We started with a total of 1,535 companies that offer moving services in the Florida area.
From these 1,535 companies, we analyzed a total of 282,658 reviews dating all the way back to May 2007.
We also reviewed a total of 418 state and federal moving licenses from these 1,535 companies and 5,007 different 3rd party review and social profiles.
Each of the ~282,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 701,933 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 143,843 Jacksonville moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Florida moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?