Cross Town Movers Review
Looking to hire Cross Town Movers? See our detailed 11-point review based on our independent analysis of Cross Town Movers, 6 other Casper moving companies, and 32 moving companies in Wyoming.
Key Takeaways:
- Cross Town Movers is the Top 10 Movers in Casper, WY
- Overall rating: 7.31 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
With a rich history dating back to 1980, Cross Town Movers is a trusted name in moving Wyoming residents and small businesses. This locally-owned and operated company, nestled in Mills, also extends its professional services to Casper, WY and Allendale, catering to household and office moves within a 50-mile radius. Leveraging comprehensive services, Cross Town Movers manages professional packing and unpacking, home remodeling moves, and fresh floor construction relocations. Trusted experts in their field, they are insured for your safety and hold hands-on experience with all kinds of furniture disassembly and reassembly. Over 40 remarkable years of experience symbolize the tradition of excellent customer care Cross Town Movers bestow. Aware of the importance of their role, they handle your precious items with the utmost care and attention. With the recent transition to new management, clients are now experiencing an enhanced service that's even more reliable than before.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Cross Town Movers & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 8.44 | ↑ 1.7% | 37 | 5 | 88.1% | |
| Punctuality | 7.31 | ↓ -8.3% | 9 | 3 | 75.0% | |
| Affordability | 7.24 | ↓ -4.5% | 4 | 2 | 66.7% | |
| Communication | 6.59 | ↓ -11.2% | 4 | 2 | 66.7% | |
| Stick to Prices | 3.06 | ↓ -48.7% | 0 | 2 | 0.0% | |
| Speed | 8.93 | ↑ 5.8% | 15 | 1 | 93.8% | |
| Friendliness | 9.35 | ↑ 7.1% | 19 | 0 | 100.0% | |
| Will Hire Again | 8.41 | ↑ 4.6% | 38 | 5 | 88.4% | |
| Professionalism | 8.64 | ↑ 5.8% | 14 | 1 | 93.3% | |
| Conflict Handling | 4.09 | ↑ 0.7% | 1 | 1 | 50.0% | |
| Precision & Care | 8.32 | ↑ 5.1% | 13 | 2 | 86.7% |
Recent Cross Town Movers Reviews
Quality - 8.44/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 7.31/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Affordability - 7.24/10
How affordable was the moving service?
Overall Review Distribution
Communication - 6.59/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Stick to Prices - 3.06/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Speed - 8.93/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 9.35/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 8.41/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 8.64/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Conflict Handling - 4.09/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Overall Review Distribution
Precision & Care - 8.32/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by Cross Town Movers
- Local moves within a 50-mile radius
- Residential moves and furniture disassembly
- Commercial moves and furniture reassembly
- Packing and unpacking services
- Home remodeling moving services
- Moving of heavy furniture and appliances
- Hourly rates for moving
- Insured and experienced professionals
- Residential and small business moving experts
- Comprehensive moving services
Licenses
We do not currently have license data to display for Cross Town Movers
Detailed Customer Insights
Based on our analysis of Cross Town Movers's customer reviews:
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Awards
Contact Cross Town Movers
- Casper, WY, N/A
- (307) 265-8291
- https://crosstownmoversllc.com/
Follow Cross Town Movers:
How we ranked the top Wyoming movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Wyoming.
Rating Methodology
Here's the methodology we used to come up with the best movers in Wyoming:
Our original review-based ranking algorithm
We started with a total of 32 companies that offer moving services in the Wyoming area.
From these 32 companies, we analyzed a total of 2,712 reviews dating all the way back to July 2007.
We also reviewed a total of 0 state and federal moving licenses from these 32 companies and 97 different 3rd party review and social profiles.
Each of the ~2,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 5,657 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 690 Casper moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Wyoming moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
