PODS Moving & Storage is an industry leader with almost 25 years of experience, providing personalized moving and storage solutions for residential and commercial customers. Based in Wisconsin, they have 245+ storage center locations servicing 46 states and 6 provinces, as well as international services in Canada, Australia, and the UK. Their services include local and long-distance moving, on-site and off-site storage, packing and loading assistance, moving supplies, and car shipping. PODS is known for its innovative, customer-focused approach, offering flexibility and control through adjustable scheduling, built-in storage, and a range of container sizes, with the support of a dedicated team. For those looking for Milwaukee, WI moving services can also check out other companies in the area.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: Waukesha, West Allis, Wauwatosa, New Berlin, Brookfield, Greenfield, Oak CreekShow More >
Moving Services
- Local Moving
- Long-Distance Moving
- Storage Services
- Storage On-Site
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
- Move In Services
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Customer Reviews of PODS Moving & Storage
We analyzed and organized the customer reviews of PODS Moving & Storage in Milwaukee, WI using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for PODS Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“Terrible experience overall.”
“service and convenience was excellent”
“service was very poor”
“never use this service again”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“Took three days to fix a problem.”
“waited 8 hours, they never showed”
“delivered and picked up on time”
“changed pick up time multiple times and never showed”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“Separate fees for pick-up and delivery were too high.”
“price was a bit high”
“they raise their prices constantly”
“extremely expensive due to inexplicable charges”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“Hard to figure out who to call for customer service.”
“questions were answered online within 24 hrs”
“do not care how they treat customers”
“was bounced around to multiple customer service representatives”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“Was not told about separate fees upfront.”
“did not stick to quoted prices”
“promised compensation was cancelled”
“explicable charges that no one can explain”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“wasted a whole day waiting”
“process took much longer than it should have”
“2 weeks to pick up pods is very slow”
“POD could not be picked up for almost two weeks”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“driver was very professional”
“very insensitive”
“were the best”
“Always enjoyable to work with them”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“Would never hire again.”
“would definitely use this company again and recommend it”
“will be using this service again”
“would hire them again for their efficiency”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“driver was very professional”
“crew was unprofessional”
“unprofessional behavior by the driver”
“crew lacked professionalism, refused to assist”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“No compensation for issues.”
“did not attempt to right any wrongs”
“received a canned answer and no real resolution”
“was promised compensation but considers the service a scam”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“items missing and broken”
“damage to belongings and weather damage”
“loads shifted in transport”
“delivery driver damaged my garage and roof”
Customer Insights
Cost: $ 729.00 from 3 historical data points
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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