Smart Moves is the leading provider of personalized senior move management services in South East Wisconsin. Its mission is to help retirees relocate painlessly by taking care of everything for them, from planning their move to getting them settled into their new home. All moves come with a customized floor plan, secure packing, full unpacking, decluttering, cleaning, and home rearranging. Moving and downsizing can be overwhelming for the elderly. That’s why Smart Moves offers a full range of services tailored to each client’s needs. These seasoned professionals will even hang pictures and artwork, help find storage space, assist in right-sizing, and arrange for the sale or donation of unwanted items. This company’s compassionate and insured service is backed by an A+ rating from the BBB. As one of the movers in Milwaukee, WI, you can rest assured that your move will be handled with care. Smart Moves is based in Greenfield. It started operations in 2003 and has been a trusted name ever since.
Smart Moves
About Smart Moves
Additional Cities Served: Waukesha, Oshkosh, West Allis, Wauwatosa, New Berlin, Brookfield, Oak CreekShow More >

Moving Services
- Local moving services
- Long-distance moving services
- Cross-country moving services
- Small moving services
- Piano moving services
- Pool-table moving services
- Appliance moving services
- Furniture moving services
- Packing services
- Storage services
Awards



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Customer Reviews of Smart Moves
We analyzed and organized the customer reviews of Smart Moves in Milwaukee, WI using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Smart Moves based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“Smart Moves is truly amazing”
“They do everything to perfection”
“Smart Moves made the move easier and more efficient”
“Outstanding service overall”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“they were on time”
“Smart Moves showed timeliness”
“Professional movers arrived on time”
“Professional movers arrived on time”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“service was provided for a very reasonable fee”
“worth the money”
“job done at very reasonable rates”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“Leigh Ann was efficient in explaining”
“lots of helpful tips prior to move day”
“they are very responsive and helpful”
“kept open communication”
5. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“handled in one afternoon”
“completely moved in in less than a day”
“impressed by how fast they were”
6. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“friendly and supportive service”
“Leigh Ann was very kind and patient”
“courteous team”
“Melinda and her staff made the process manageable”
7. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“You will be so happy you did”
“recommend this company and would hire again”
“give a big thank you and positive sentiment”
“would hire again”
8. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“experienced with all things seniors”
“team is professional”
“Go above and beyond to make it a great experience”
“Smart Moves showed professionalism”
9. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“Leigh Ann managed setup in new facility efficiently”
“took the time to sit with my aunt”
“handled the challenge with the heavy desk”
10. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“took very good care of my Mothers belongings”
“care about packing items safely”
“Packed everything with great care”
“were careful / gentle with our precious items”
Great Crew Members
Leigh Anne, Janelle, Kari | earth angels with caring hearts |
Leigh Ann | Leigh Ann was especially patient and efficient |
Leigh Ann | Leigh Ann had my parents completely moved in quickly |
Melinda | took the time to sit with my aunt and help |
Leigh Anne | Leigh Anne coordinated and organized the move perfectly |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?

Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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