U-Box at U-Haul Review
Looking to hire U-Box at U-Haul? See our detailed 11-point review based on our independent analysis of U-Box at U-Haul, 76 other Palmyra moving companies, and 306 moving companies in Wisconsin.
Key Takeaways:
- Overall rating: 6.94 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
U-Haul, founded in 1945 by L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, revolutionized the moving industry by introducing one-way trailer rentals. This innovation allowed for the expansion of DIY moving across the U.S. and Canada. Headquartered in Phoenix, Arizona, U-Haul has grown into a major service provider with a fleet that includes approximately 176,000 trucks, 127,000 trailers, and 41,000 towing devices. They offer a variety of services including truck and trailer rentals, self-storage units, and moving supplies. U-Haul is noted for significant contributions to automotive aftermarket industries, being the largest trailer hitch installer and the largest propane retailer in the U.S. They also provide portable moving and storage containers, enhancing their service flexibility. Over the decades, U-Haul has maintained a strong focus on meeting the needs of DIY movers, earning a reputation as a leader in the moving service industry.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between U-Box at U-Haul & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Affordability | 7.13 | ↓ -5.9% | 1 | 0 | 100.0% | |
| Communication | 7.50 | ↑ 1.0% | 2 | 0 | 100.0% | |
| Friendliness | 7.78 | ↓ -10.9% | 1 | 0 | 100.0% | |
| Will Hire Again | 7.09 | ↓ -11.9% | 1 | 0 | 100.0% |
Recent U-Box at U-Haul Reviews
Affordability - 7.13/10
How affordable was the moving service?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Communication - 7.50/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 7.78/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 7.09/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by U-Box at U-Haul
- Local Moving
- Long-Distance Moving
- Cross-Country Moving
- International Moving
- College Moving
- Military Moving
- Packing and Unpacking Services
- Hourly Moving Services
- Last-Minute Moving
- Commercial Moving
Licenses
State & federal license information
USDOT Interstate License
Status: Authorized for Interstate Moves (last checked 7/05/25)- USDOT: 428495
- MC: 644656
- ENTITY TYPE: Carrier
33
Registered Trucks, Tractors, or Vans
42
Registered Drivers
5/07/25
Most Recent USDOT Update
738,000
Annual Interstate Miles (2024)
Detailed Customer Insights
We do not currently have insights to display for U-Box at U-Haul
Error. Please try again later.
Contact U-Box at U-Haul
- Big Bend, WI, 53103
- (262) 347-4903
- https://www.uhaul.com/Locations/UBox-Containers-near-Waukesha-WI-53186/750073/
Follow U-Box at U-Haul:
How we ranked the top Wisconsin movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Wisconsin.
Rating Methodology
Here's the methodology we used to come up with the best movers in Wisconsin:
Our original review-based ranking algorithm
We started with a total of 306 companies that offer moving services in the Wisconsin area.
From these 306 companies, we analyzed a total of 32,650 reviews dating all the way back to August 2005.
We also reviewed a total of 109 state and federal moving licenses from these 306 companies and 975 different 3rd party review and social profiles.
Each of the ~32,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 94,685 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 13,116 Palmyra moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Wisconsin moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
