Central Van Lines

Ranked Top 10 Best Movers in Charleston, WV

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Central Van Lines logo
Very Good
based on 322+ data points
Circle Info

About Central Van Lines

Whether you’re moving across the street or across the globe, Central Van Lines knows how to get your belongings safely where they need to be. This locally owned moving company is honored to be a part of the Charleston, WV movers community. It serves all of West Virginia with comprehensive residential moves and commercial relocations for businesses, offices, libraries, and laboratories with minimal downtime. Services include packing and unpacking, furniture assembly, and short and long-term storage at its climate-controlled warehouse facilities. A proud agent for Allied Van Lines, Central Van Lines is experienced in international moves. Its staff is knowledgeable about customs regulations, so your items will arrive at their destination without issues. Through the years, Central Van Lines has earned a reputation for professionalism, timeliness, and seamless service. It has two other locations in Morgantown, WV and Pittsburgh, PA.

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Moving Services

  • Local and long-distance moving services
  • Residential moving services
  • Commercial moving services
  • International moving services
  • Storage services
  • Packing and unpacking services
  • Furniture assembly services
  • Piano and organ moving
  • Custom crating services
  • Last-minute moving services
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 09/16/21

USDOT

1243887

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 3 Movers in Charleston, WV 2024 award
#1 Ranked Movers in Charleston, WV 2023 award
#1 Ranked Movers in Charleston, WV 2022 award
#1 Ranked Movers in Charleston, WV 2021 award

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Customer Reviews of Central Van Lines

We analyzed and organized the customer reviews of Central Van Lines in Charleston, WV using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Central Van Lines based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

9.13/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

everything arrived safely, including a delicate item

kind and courteous employees

The team was amazing and careful with belongings

What a great Moving company!

2. Punctuality

9.22/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

met our expectations for punctuality

showed up when they said they would

They arrived on time

Prompt arrival times

3. Affordability

7.82/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

reasonably priced

Price was reasonable

Actual cost was less than the estimate

for the amount of money paid

4. Communication

7.93/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

very helpful Staff

communicated an efficient initial plan

pleased with the representative

people are customer-focused

5. Stick to Prices

8.13/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

initial plan was met exactly

Quote was reasonable and no mention of price increase

got us on their schedule as requested

the price I was quoted was locked in

6. Speed

8.77/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

efficient with the move

very efficient

Worked quickly, and were very efficient

they were very fast and efficient

7. Friendliness

9.46/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

they are kind and courteous

Excellent attitudes and enjoyable to be around

very easy-going people

team was respectful

8. Will Hire Again

8.82/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

would definitely hire again due to kindness

Highly recommend them for a move

would definitely hire again

would use Central Van Lines again

9. Professionalism

9.11/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

Brought excellent attitudes and were efficient

very knowledgeable of what they doing

professional packing and moving team

professionals then this is the place

10. Conflict Handling

3.06/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

delivered missing item next day

no apology for issues, extreme lack of empathy

non apologetic for anything that happened

didn't attempt to make it right

11. Precision & Care

8.34/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

antique curio cabinet was undamaged

Careful with our belongings

respectful and conscientious handling of items

very careful moving all the stuff

Customer Insights icon

Customer Insights

Interstate Move Duration: 3 days from 5 reviews

Great Crew Members icon

Great Crew Members

Chase, Josh, JustinEfficient, careful with belongings, and had excellent attitudes
Casey, Georgethey were respectful and efficient
Joycepleased with Joyce in the office
AnthonyAnthony was exceptional
Anthony Pauley, Gavin Moran, George Keaton SRCrew were professional and efficient
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Central Van Lines

Location
37 Jacobson Dr, Poca, WV, 25159
Phone
(304) 404-4412
Link
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