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North American Van Lines Review

Updated Jun 4, 2025
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Looking to hire North American Van Lines? See our detailed 11-point review based on our independent analysis of North American Van Lines, 68 other Vancouver moving companies, and 507 moving companies in Washington.

Key Takeaways:

  • Overall rating: 5.05 out of 10
  • Highest 11-point rating category: Quality
  • Our rankings and results are unbiased & backed by data… NOT paid promotions

About

Established in 1933, North American Van Lines is a pioneering moving company boasting over 500 agent locations across the US. They notably offered a multitude of services such as corporate relocation, long distance and local household moving. When residents or businesses require movers in Vancouver, WA, they are one of the options available to help with the transition. In addition to the basic move, they also provide additional services including packing options, packing materials, and loading and unloading services. Their dedicated agents on the ground are always ready to assist, ensuring a smooth moving process that refrains from adding extra stress to your move. High-quality moving equipment and materials are used to facilitate the process, leaving no room for mistakes. As a mover dedicated to constant innovation, they were the first to implement WorldTrac satellites for shipment tracking and interactive driving simulators for training their drivers, a testament to their commitment to advancing the industry and providing reliable services to their customers. Users can also take advantage of moving storage, installation and assembly services, and predictable pricing solutions when they choose North American Van Lines for their moving needs.

Our Research

  • Analyzed 5 total reviews
  • Reviewed 1 social profiles and review listings
  • Checked for license verification at FMCSA
  • Crunched 10 data points pertaining to the above

11 Point Rating

MetricScorevs NationwidePositive ReviewsNegative ReviewsPositive Score
Quality6.19↓ -25.5%010.0%
Punctuality5.12↓ -35.8%010.0%
Communication5.57↓ -25.1%1150.0%
Stick to Prices3.88↓ -34.9%010.0%
Speed5.50↓ -34.8%010.0%
Friendliness6.10↓ -30.1%010.0%
Will Hire Again6.04↓ -24.9%010.0%
Professionalism5.79↓ -29.2%010.0%
Conflict Handling2.03↓ -50.1%010.0%

Recent North American Van Lines Reviews

Quality - 6.19/10

Overall quality of the service provided on moving day.

Recent Customer Praises
Recent Customer Complaints
worst customer service experience
Overall Review Distribution
Positive
0 (0.0%)
Negative
1 (100.0%)

Additional Details

Moving Services Offered by North American Van Lines

  • Cheap moving services
  • Local moving services
  • Long distance moving services
  • Cross-country moving services
  • International moving services
  • Small moving services
  • Piano moving services
  • Pool table moving services
  • Appliance moving services
  • Furniture moving services

Contact North American Van Lines

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How we ranked the top Washington movers

Why you should trust us

We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Washington.

Rating Methodology

Here's the methodology we used to come up with the best movers in Washington:

Our data scientist working on the years of experience formula

Our original review-based ranking algorithm

We started with a total of 507 companies that offer moving services in the Washington area.

From these 507 companies, we analyzed a total of 81,278 reviews dating all the way back to February 2006.

We also reviewed a total of 102 state and federal moving licenses from these 507 companies and 1,659 different 3rd party review and social profiles.

Each of the ~81,000 reviews was scored according to our detailed 11-point rating criteria

This gave us a total of 246,351 data points to compute individual company scores.

Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 26,367 Vancouver moving company data points from the past 2 years that carry more weight.

Bayesian averages calculated to fairly account for the differences between companies that are newer.

The Great Guys Moving 11-Point Rating Breakdown

Our 11-point rating criteria scores every Washington moving company across 11 of the most important criteria for a succesful moving experience.

Quality

Overall quality of the service provided on moving day.

8.38/10 avg in Washington from 45,886 reviews

Punctuality

Did the crew show up on-time with the required equipment?

8.03/10 avg in Washington from 17,791 reviews

Affordability

How affordable was the moving service?

7.66/10 avg in Washington from 10,299 reviews

Communication

Responsiveness before, during, and after the move.

7.54/10 avg in Washington from 19,444 reviews

Stick to Prices

Was the final price consistent with the original quote?

6.33/10 avg in Washington from 6,717 reviews

Speed

Efficiency without taking unnecessary time to increase costs.

8.51/10 avg in Washington from 21,359 reviews

Friendliness

Was the moving crew cordial and friendly on moving day?

8.79/10 avg in Washington from 26,206 reviews

Will Hire Again

How likely a customer is to hire the same movers again.

8.11/10 avg in Washington from 46,228 reviews

Professionalism

Did the moving crew behave professionally on moving day?

8.20/10 avg in Washington from 25,788 reviews

Conflict Handling

How well the company responds to accidents and issues.

4.30/10 avg in Washington from 4,892 reviews

Precision & Care

Were walls scratched? Did furniture get damaged or lost?

8.11/10 avg in Washington from 22,273 reviews