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PODS Moving & Storage Review

Updated Jun 8, 2025
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Looking to hire PODS Moving & Storage? See our detailed 11-point review based on our independent analysis of PODS Moving & Storage, 28 other Spokane Valley moving companies, and 506 moving companies in Washington.

Key Takeaways:

  • Overall rating: 5.14 out of 10
  • Highest 11-point rating category: Friendliness
  • Our rankings and results are unbiased & backed by data… NOT paid promotions

About

PODS Moving & Storage is a leading moving and storage company that revolutionized the industry in 1998 with its innovative portable storage containers. With nearly 25 years of experience, PODS offers personalized solutions tailored to customers' unique needs, including local and long-distance moving, built-in storage, and adjustable scheduling. The company provides multiple container sizes, packing supplies, connection to trusted local labor providers, and even car shipping services. Originally known as Portable on Demand Storage, PODS operates not only in Spokane but across the United States, Canada, Australia, and the United Kingdom. For those in need of Spokane, WA moving services, PODS Moving & Storage can be one of your options.

Our Research

  • Analyzed 139 total reviews
  • Reviewed 6 social profiles and review listings
  • Checked for license verification at FMCSA
  • Crunched 368 data points pertaining to the above

11 Point Rating

MetricScorevs NationwidePositive ReviewsNegative ReviewsPositive Score
Quality6.19↓ -25.5%282750.9%
Punctuality4.74↓ -40.6%101934.5%
Affordability3.89↓ -48.7%82325.8%
Communication4.71↓ -36.6%214034.4%
Stick to Prices2.27↓ -61.8%32013.0%
Speed7.03↓ -16.7%4266.7%
Friendliness7.22↓ -17.4%18966.7%
Will Hire Again5.46↓ -32.2%354444.3%
Professionalism6.06↓ -25.9%8850.0%
Conflict Handling3.04↓ -25.3%52417.2%
Precision & Care5.90↓ -25.5%5741.7%

Recent PODS Moving & Storage Reviews

Quality - 6.19/10

Overall quality of the service provided on moving day.

Recent Customer Praises
great experience
Really glad I chose to use PODS
PODS provided the perfect solution for our situation
Every step was easy
Excellent experience
Recent Customer Complaints
big mistake with the pod service
Didn't fit all stuff and added more fees
Overall Review Distribution
Positive
28 (50.9%)
Negative
27 (49.1%)

Additional Details

Moving Services Offered by PODS Moving & Storage

  • Local Moving
  • Long-Distance Moving
  • Storage Services
  • Packing & Loading Assistance
  • Moving Supplies
  • Car Shipping
  • Moving and Storage Supplies
  • Packing and Loading Support
  • Move In Services
  • Find Moving Help

Contact PODS Moving & Storage

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How we ranked the top Washington movers

Why you should trust us

We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Washington.

Rating Methodology

Here's the methodology we used to come up with the best movers in Washington:

Our data scientist working on the years of experience formula

Our original review-based ranking algorithm

We started with a total of 506 companies that offer moving services in the Washington area.

From these 506 companies, we analyzed a total of 81,278 reviews dating all the way back to February 2006.

We also reviewed a total of 102 state and federal moving licenses from these 506 companies and 1,658 different 3rd party review and social profiles.

Each of the ~81,000 reviews was scored according to our detailed 11-point rating criteria

This gave us a total of 246,351 data points to compute individual company scores.

Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 27,127 Spokane Valley moving company data points from the past 2 years that carry more weight.

Bayesian averages calculated to fairly account for the differences between companies that are newer.

The Great Guys Moving 11-Point Rating Breakdown

Our 11-point rating criteria scores every Washington moving company across 11 of the most important criteria for a succesful moving experience.

Quality

Overall quality of the service provided on moving day.

8.38/10 avg in Washington from 45,886 reviews

Punctuality

Did the crew show up on-time with the required equipment?

8.03/10 avg in Washington from 17,791 reviews

Affordability

How affordable was the moving service?

7.66/10 avg in Washington from 10,299 reviews

Communication

Responsiveness before, during, and after the move.

7.54/10 avg in Washington from 19,444 reviews

Stick to Prices

Was the final price consistent with the original quote?

6.33/10 avg in Washington from 6,717 reviews

Speed

Efficiency without taking unnecessary time to increase costs.

8.51/10 avg in Washington from 21,359 reviews

Friendliness

Was the moving crew cordial and friendly on moving day?

8.79/10 avg in Washington from 26,206 reviews

Will Hire Again

How likely a customer is to hire the same movers again.

8.11/10 avg in Washington from 46,228 reviews

Professionalism

Did the moving crew behave professionally on moving day?

8.20/10 avg in Washington from 25,788 reviews

Conflict Handling

How well the company responds to accidents and issues.

4.30/10 avg in Washington from 4,892 reviews

Precision & Care

Were walls scratched? Did furniture get damaged or lost?

8.11/10 avg in Washington from 22,273 reviews