PODS Moving & Storage is a leading moving and storage company that revolutionized the industry in 1998 with its innovative portable storage containers. With nearly 25 years of experience, PODS offers personalized solutions tailored to customers' unique needs, including local and long-distance moving, built-in storage, and adjustable scheduling. The company provides multiple container sizes, packing supplies, connection to trusted local labor providers, and even car shipping services. Originally known as Portable on Demand Storage, PODS operates not only in Spokane but across the United States, Canada, Australia, and the United Kingdom. For those in need of Spokane, WA moving services, PODS Moving & Storage can be one of your options.
PODS Moving & Storage
based on 368+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: Cheney, Liberty Lake, Airway Heights, Rathdrum, Deer Park, Plummer, Athol
Moving Services
- Local Moving
- Long-Distance Moving
- Storage Services
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
- Move In Services
- Find Moving Help
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Customer Reviews of PODS Moving & Storage
We analyzed and organized the customer reviews of PODS Moving & Storage in Spokane Valley, WA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for PODS Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
6.21/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“great experience”
“big mistake with the pod service”
“Really glad I chose to use PODS”
“Didn't fit all stuff and added more fees”
2. Punctuality
4.76/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“crew never arrived on rescheduled packing day”
“Didn't show up in time window indicated”
“Pod picked up right away”
“Right on time”
3. Affordability
3.9/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“very expensive”
“huge savings”
“More fees for everything”
“kept having charges left and right”
4. Communication
4.73/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“national call center sucks”
“Very little customer service”
“customer service failed to pull pod despite notice”
“they are friendly”
5. Stick to Prices
2.29/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“kept adding more money for different things”
“Added more fees than quoted”
“charged for another month despite promises”
“charges kept changing from the original quote”
6. Speed
7.07/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“very slow service experienced”
“got me serviced very fast”
“efficient moves”
“very fast loading”
7. Friendliness
7.22/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“everyone was incredibly helpful”
“drivers and warehouse staff were great”
“several very nice people”
“Staff interactions were pleasant”
8. Will Hire Again
5.46/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would hire again”
“would hire again”
“would NOT use pods again”
“everything worked out perfectly in the end”
9. Professionalism
6.09/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“professional communication to resolve the problem”
“rude forklift driver experienced”
“lack of professionalism and accountability”
“Drivers are professional and courteous”
10. Conflict Handling
3.05/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“GM assured issue would be taken care of”
“incredibly helpful to find a good solution”
“took over a week for a refund of our storage fees”
“failed to address billing and delivery issues properly”
11. Precision & Care
5.94/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“forklift went through wall and flooring, destroying items”
“All my items arrived in great condition”
“stored our stuff for years with no harm”
“items were damaged”
Customer Insights
Cost: $ 2502.00 from 4 historical data points
Interstate Move Duration: 7 days from 6 reviews
Great Crew Members
| Matthew | responded immediately to my concern |
| Corbin | Corbin was very helpful and efficient, put a smile on our faces |
| Scott | the "owner" responded to initial post |
| David | David provided great customer service. |
| David Henry | Mr. Henry was very helpful throughout the process |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact PODS Moving & Storage
3808 N Sullivan Rd Bldg 33 Ste B, Spokane, WA, 99216
(877) 770-7637
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Additional Resources
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