Gentle Giant Moving Company Review
Looking to hire Gentle Giant Moving Company? See our detailed 11-point review based on our independent analysis of Gentle Giant Moving Company, 130 other Seattle moving companies, and 542 moving companies in Washington.
Gentle Giant Moving Company has an overall score of 9.28 out of 10. Based on our extensive analysis, this is an Exceptional score and places it in the top 95.34% of all movers in Washington and the top 95.89% of moving companies nationwide. They score better than 516 movers in Washington.
Key Takeaways:
- Overall rating: 9.28 out of 10
- Highest 11-point rating category: Speed
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
For over 40 years, Seattle, WA's top-rated movers at Gentle Giant Moving Company has been helping residents move their lives forward. This locally owned and operated business knows the ins and outs of the city’s streets and ferry ways. Its movers are adept at navigating all types of apartments, condos, and homes and can even move you inside the same building. In addition to furniture moving services, Gentle Giant provides packing services and supplies, such as boxes, packing paper, and plastic wrap. It also has climate-controlled facilities offering long and short-term storage solutions to meet your needs. Its staff will inventory, label, and store everything themselves in self-contained crates, so you can rest assured your belongings are safe with them. Gentle Giant serves the greater Seattle Tacoma area, including Bremerton, Kent, and Auburn. It can move you long distances to anywhere in the lower 48 states.
Our Research
- Analyzed 309 total reviews
- Reviewed 4 social profiles and review listings
- Checked for license verification at FMCSA
- Crunched 990 data points pertaining to the above
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Gentle Giant Moving Company & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 9.65 | ↑ 16.3% | 161 | 3 | 98.2% | |
| Punctuality | 9.29 | ↑ 16.6% | 66 | 5 | 93.0% | |
| Affordability | 8.88 | ↑ 17.3% | 36 | 2 | 94.7% | |
| Communication | 8.98 | ↑ 21.0% | 78 | 9 | 89.7% | |
| Stick to Prices | 8.87 | ↑ 48.8% | 39 | 4 | 90.7% | |
| Speed | 9.85 | ↑ 16.7% | 98 | 0 | 100.0% | |
| Friendliness | 9.82 | ↑ 12.6% | 104 | 0 | 100.0% | |
| Will Hire Again | 9.44 | ↑ 17.4% | 157 | 8 | 95.2% | |
| Professionalism | 9.70 | ↑ 18.7% | 94 | 1 | 98.9% | |
| Conflict Handling | 7.92 | ↑ 94.8% | 13 | 3 | 81.3% | |
| Precision & Care | 9.67 | ↑ 22.1% | 107 | 2 | 98.2% |
Recent Gentle Giant Moving Company Reviews
Quality - 9.65/10
Overall quality of the service provided on moving day.
Overall Review Distribution
Punctuality - 9.29/10
Did the crew show up on-time with the required equipment?
Overall Review Distribution
Affordability - 8.88/10
How affordable was the moving service?
Overall Review Distribution
Communication - 8.98/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Overall Review Distribution
Stick to Prices - 8.87/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Overall Review Distribution
Speed - 9.85/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Overall Review Distribution
Friendliness - 9.82/10
Was the moving crew cordial and friendly to be around on moving day?
Overall Review Distribution
Will Hire Again - 9.44/10
How likely a customer is to hire the same movers again for their next move.
Overall Review Distribution
Professionalism - 9.70/10
Did the moving crew behave in a professional manner on moving day?
Overall Review Distribution
Conflict Handling - 7.92/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Overall Review Distribution
Precision & Care - 9.67/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Overall Review Distribution
Additional Details
Moving Services Offered by Gentle Giant Moving Company
- Packing & Unpacking
- Moving Box Delivery
- Craning & Specialty Moving
- Storage Facilities
- White Glove Moving
- Local Moving
- Long Distance Moving
- Commercial Moving
- Piano Moving Services
- Moving Services
Licenses
We do not currently have license data to display for Gentle Giant Moving Company
Detailed Customer Insights
Based on our analysis of Gentle Giant Moving Company's customer reviews:
4 hrs
Local Move Duration
based on 14 reviews
Error. Please try again later.
Awards
Contact Gentle Giant Moving Company
- 500 Mercer St suite c202-186, Seattle, WA, 98109
- (206) 213-0426
- https://www.gentlegiant.com/locations/wa/seattle/moving-company.html
Follow Gentle Giant Moving Company:
How we ranked the top Washington movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Washington.
Rating Methodology
Here's the methodology we used to come up with the best movers in Washington:
Our original review-based ranking algorithm
We started with a total of 542 companies that offer moving services in the Washington area.
From these 542 companies, we analyzed a total of 81,931 reviews dating all the way back to February 2006.
We also reviewed a total of 104 state and federal moving licenses from these 542 companies and 1,688 different 3rd party review and social profiles.
Each of the ~81,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 247,449 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 21,743 Seattle moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Washington moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
