Expert Office Review
Looking to hire Expert Office? See our detailed 11-point review based on our independent analysis of Expert Office, 13 other Kennewick moving companies, and 508 moving companies in Washington.
Key Takeaways:
- Overall rating: 6.88 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Expert Office is a locally owned, family-operated moving company specializing in fast, smooth commercial relocations. In business for eight years, it has established itself as one of the most trusted and dependable office movers in the Tri-Cities region. Expert Office is located in Richland, WA, and services all surrounding areas, including Pasco, Kennewick, Yakima, Walla Walla, and Northeastern Oregon. It helps local businesses move their operations at affordable rates without sacrificing quality workmanship. This company does everything, from furniture receiving and storage to furniture installation to wall mounting and wire anchoring. It is experienced in handling large-scale office relocations and will work closely with you to plan the best move for your needs. No matter the size of your business or where it’s going next, you can trust Expert Office to get you there safely.
Our Research
- Analyzed 4 total reviews
- Reviewed 3 social profiles and review listings
- Checked for license verification at FMCSA
- Crunched 4 data points pertaining to the above
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Expert Office & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 7.40 | ↓ -10.9% | 2 | 0 | 100.0% | |
| Friendliness | 7.70 | ↓ -11.9% | 1 | 0 | 100.0% | |
| Professionalism | 7.24 | ↓ -11.4% | 1 | 0 | 100.0% |
Recent Expert Office Reviews
Quality - 7.40/10
Overall quality of the service provided on moving day.
Overall Review Distribution
Friendliness - 7.70/10
Was the moving crew cordial and friendly to be around on moving day?
Overall Review Distribution
Professionalism - 7.24/10
Did the moving crew behave in a professional manner on moving day?
Overall Review Distribution
Additional Details
Moving Services Offered by Expert Office
- Commercial Office Moving
- Commercial Furniture Installation
- Receiving and Storage
- Wall Mounting
- Wire Anchoring
Licenses
State & federal license information
USDOT Interstate License
Status: Authorized for Interstate Moves (last checked 6/27/25)- USDOT: 2343178
- MC: 877510
- ENTITY TYPE: Carrier
2
Registered Trucks, Tractors, or Vans
2
Registered Drivers
10/05/23
Most Recent USDOT Update
21,000
Annual Interstate Miles (2022)
Detailed Customer Insights
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Awards
Contact Expert Office
- 2222 Robertson Dr, Richland, WA, 99354
- (509) 946-7167
- https://expertofficemoving.com/
Follow Expert Office:
How we ranked the top Washington movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Washington.
Rating Methodology
Here's the methodology we used to come up with the best movers in Washington:
Our original review-based ranking algorithm
We started with a total of 508 companies that offer moving services in the Washington area.
From these 508 companies, we analyzed a total of 81,278 reviews dating all the way back to February 2006.
We also reviewed a total of 102 state and federal moving licenses from these 508 companies and 1,660 different 3rd party review and social profiles.
Each of the ~81,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 246,351 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 26,209 Kennewick moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Washington moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
