U-Box at U-Haul Review
Looking to hire U-Box at U-Haul? See our detailed 11-point review based on our independent analysis of U-Box at U-Haul, 46 other Quincy moving companies, and 507 moving companies in Washington.
Key Takeaways:
- Overall rating: 6.06 out of 10
- Highest 11-point rating category: Professionalism
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
U-Haul, initiated in 1945 by L.S. "Sam" Shoen and his wife Anna Mary, started as a response to the post-WWII need for DIY moving solutions across the U.S. and Canada. With headquarters in Phoenix, Arizona, U-Haul embodies a legacy of revolutionizing the moving industry by introducing one-way trailer rentals. Expanded over the years to include a suite of moving and storage solutions, U-Haul now provides comprehensive services including truck and trailer rentals, self-storage units, U-Box containers, and moving supplies. The company is recognized for its extensive network, including 20,000 local dealers across North America, ensuring coverage in nearly every geographic region. Distinguished by its longevity and historical significance in the moving industry, U-Haul continues to support DIY movers with innovative solutions and convenient, reliable service. The supplied information is thorough and allows for a detailed description of U-Haul's history, services, and operational structure, making it very useful for crafting a comprehensive company profile.
Our Research
- Analyzed 23 total reviews
- Reviewed 2 social profiles and review listings
- Checked for license verification at FMCSA
- Crunched 10 data points pertaining to the above
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between U-Box at U-Haul & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 6.19 | ↓ -25.5% | 0 | 1 | 0.0% | |
| Communication | 5.81 | ↓ -21.8% | 1 | 1 | 50.0% | |
| Friendliness | 6.68 | ↓ -23.5% | 1 | 1 | 50.0% | |
| Will Hire Again | 6.46 | ↓ -19.8% | 1 | 1 | 50.0% | |
| Professionalism | 6.88 | ↓ -15.9% | 2 | 1 | 66.7% |
Recent U-Box at U-Haul Reviews
Quality - 6.19/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Communication - 5.81/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 6.68/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 6.46/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 6.88/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by U-Box at U-Haul
- Local Moving
- Long-Distance Moving
- International Moving
- Commercial Moving
- Military Moving
- College Moving
- Packing Services
- Storage Services
- Last-Minute Moving
- Cross-Country Moving
Licenses
State & federal license information
USDOT Interstate License
Status: Authorized for Interstate Moves (last checked 8/13/24)- USDOT: 429347
- MC: 882110
- ENTITY TYPE: Carrier
54
Registered Trucks, Tractors, or Vans
102
Registered Drivers
7/03/24
Most Recent USDOT Update
897,000
Annual Interstate Miles (2023)
Detailed Customer Insights
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Contact U-Box at U-Haul
- Quincy, WA, 98848
- (509) 457-7161
- https://www.uhaul.com/Locations/UBox-Containers-near-Yakima-WA-98901/703024/
Follow U-Box at U-Haul:
How we ranked the top Washington movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Washington.
Rating Methodology
Here's the methodology we used to come up with the best movers in Washington:
Our original review-based ranking algorithm
We started with a total of 507 companies that offer moving services in the Washington area.
From these 507 companies, we analyzed a total of 81,278 reviews dating all the way back to February 2006.
We also reviewed a total of 102 state and federal moving licenses from these 507 companies and 1,659 different 3rd party review and social profiles.
Each of the ~81,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 246,351 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 26,449 Quincy moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Washington moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
