Pratt Moving & Storage Review
Looking to hire Pratt Moving & Storage? See our detailed 11-point review based on our independent analysis of Pratt Moving & Storage, 3 other Pullman moving companies, and 507 moving companies in Washington.
Key Takeaways:
- Pratt Moving & Storage is the Top 3 Movers in Pullman, WA
- Overall rating: 7.47 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Pratt Moving & Storage is a full-service moving company in Pullman, WA that performs all types of relocations – residential, commercial, corporate, or military. It is a proud Mayflower agent, which means it is a part of a national network of moving companies trusted for their quality and reliability. Mayflower has been moving people for 100 years and has more than 500 locations nationwide. Whether you’re moving locally within the same city or crossing state lines or oceans, it will handle everything from packing to customs clearance management, so your move is seamless and stress-free. If you're looking for additional options, you can check out other movers in Pullman, WA too. Pratt Moving & Storage also offers a wide range of customizable moving plans to fit your specific needs and budget. It has all the services you need for your move, including storage and unpacking options, debris pick-up, cleaning, car shipping, and more.
Our Research
- Analyzed 25 total reviews
- Reviewed 5 social profiles and review listings
- Checked for license verification at FMCSA
- Crunched 63 data points pertaining to the above
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Pratt Moving & Storage & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 8.49 | ↑ 2.3% | 14 | 1 | 93.3% | |
| Punctuality | 6.98 | ↓ -12.5% | 3 | 1 | 75.0% | |
| Affordability | 7.42 | ↓ -2.0% | 2 | 0 | 100.0% | |
| Communication | 7.19 | ↓ -3.2% | 4 | 1 | 80.0% | |
| Stick to Prices | 7.57 | ↑ 27.0% | 3 | 0 | 100.0% | |
| Speed | 7.64 | ↓ -9.5% | 1 | 0 | 100.0% | |
| Friendliness | 8.70 | ↓ -0.4% | 7 | 0 | 100.0% | |
| Will Hire Again | 7.84 | ↓ -2.5% | 11 | 2 | 84.6% | |
| Professionalism | 7.52 | ↓ -8.1% | 4 | 1 | 80.0% | |
| Conflict Handling | 4.94 | ↑ 21.4% | 1 | 0 | 100.0% | |
| Precision & Care | 7.83 | ↓ -1.1% | 6 | 1 | 85.7% |
Recent Pratt Moving & Storage Reviews
Quality - 8.49/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 6.98/10
Did the crew show up on-time with the required equipment?
Overall Review Distribution
Affordability - 7.42/10
How affordable was the moving service?
Overall Review Distribution
Communication - 7.19/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Stick to Prices - 7.57/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Overall Review Distribution
Speed - 7.64/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Overall Review Distribution
Friendliness - 8.70/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 7.84/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 7.52/10
Did the moving crew behave in a professional manner on moving day?
Overall Review Distribution
Conflict Handling - 4.94/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Overall Review Distribution
Precision & Care - 7.83/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Overall Review Distribution
Additional Details
Moving Services Offered by Pratt Moving & Storage
- Full service moving
- Packing and unpacking
- Storage
- Debris removal
- Long-distance moving
- Local moving
- International moving
- Small moves
- Moving tips and guides
- Customize your move
Licenses
State & federal license information
Washington Moving License
Status: Active (last checked: 8/04/22)Washington Moving License Information
- License Number: 42434
- License Status: Active
- Date Issued: -
USDOT Interstate License
Status: Authorized for Interstate Moves (last checked 6/29/25)- USDOT: 27491
- MC: 89215
- ENTITY TYPE: Carrier
8
Registered Trucks, Tractors, or Vans
4
Registered Drivers
3/10/25
Most Recent USDOT Update
56,000
Annual Interstate Miles (2024)
Detailed Customer Insights
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Awards
Contact Pratt Moving & Storage
- 1210 SE Latah St, Pullman, WA, 99163
- (509) 332-2505
- https://www.mayflower.com/movers/wa/pullman
Follow Pratt Moving & Storage:
How we ranked the top Washington movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Washington.
Rating Methodology
Here's the methodology we used to come up with the best movers in Washington:
Our original review-based ranking algorithm
We started with a total of 507 companies that offer moving services in the Washington area.
From these 507 companies, we analyzed a total of 81,278 reviews dating all the way back to February 2006.
We also reviewed a total of 102 state and federal moving licenses from these 507 companies and 1,659 different 3rd party review and social profiles.
Each of the ~81,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 246,351 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 26,367 Pullman moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Washington moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
