Hansen Bros. Moving & Storage

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MoversChevron RightWashingtonChevron RightKentChevron RightHansen Bros. Moving & Storage
based on 859+ data points
Circle Info

About Hansen Bros. Moving & Storage

Hansen Bros. Moving & Storage is proud to be one of the oldest moving and storage companies in Washington State. Founded in 1890, it continues to be a trusted mover for families and businesses in the Puget Sound area. After over a century of operations, it is still locally owned and managed even as it has grown to include multiple facilities, its own fleet of trucks, modern storage, and many moving-related services. For those looking for movers in Bellevue, WA, Hansen Bros. Moving & Storage offers full-service residential moving for homes and apartments as well as commercial moving services for offices and businesses. This locally renowned company also provides secure and clean storage facilities for the safekeeping of your valuables and items.

Moving Services

  • Local Move
  • Intrastate Move
  • Out of State Move
  • International Move
  • Storage
  • Commercial Moving
  • Shipping or Transport
  • Move Management Service
  • Portable Self Storage
  • Piano Moving
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

8257

ENTITY TYPE

Carrier/Broker

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Customer Reviews of Hansen Bros. Moving & Storage

We analyzed and organized the customer reviews of Hansen Bros. Moving & Storage in Kent, WA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Hansen Bros. Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

7.49/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

service was excellent

Our move has been a total nightmare

Top notch professional service

poor quality of service

2. Punctuality

7.19/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

postponed our delivery date twice

packing team showed up on time

belongings did not arrive within the promised time frame

5 days late for delivery

3. Affordability

5.79/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

expect us to pay extra

Materials more affordable than Home Depot pricing.

tried to add more charges.

monthly fees were reasonable

4. Communication

6.43/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

asked questions instead of making assumptions

angry and frustrated beyond words

incredibly difficult to set up communication

had to call twice for a response

5. Stick to Prices

6.04/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

under estimated our initial weight

they tried to add more charges.

tried to pass off repaired damage as existing

wanted to charge me for delivery of the missing box

6. Speed

7.9/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

were fast

27 days after loading us out

belongings still not received, created frustration

5 days late, caused inconvenience

7. Friendliness

9.05/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

were incredibly friendly

Dave and Riley were super nice and congenial.

they are friendly

always appreciated their professionalism and politeness

8. Will Hire Again

7.09/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

moved our safe and treated us with respect

DO NOT USE

would not hire again

would recommend Hanson brothers for anything.

9. Professionalism

7.93/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

incredibly professional crew

They conducted themselves professionally

lack of care and professionalism

always appreciated their professionalism and politeness

10. Conflict Handling

3.39/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

still items missing

only offered a sorry and sent to claims

admitted the process has gone poorly, no resolution provided

taken photos of damage but no mention of rectifying

11. Precision & Care

7.2/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

movers were gentle with our belongings

items still missing

did not shrink wrap, completely destroyed my dresser

expensive chairs not protected, items broken

Customer Insights icon

Customer Insights

Cost: $ 4765.00 from 3 historical data points


Local Move Duration: 5 hours from 4 reviews

Interstate Move Duration: 4 days from 6 reviews

Great Crew Members icon

Great Crew Members

Dave, RileyDave and Riley were exceptionally congenial and helpful.
Willvery professional and informed
PetePete was informative and professional
Dave, Rileythey worked with me to resolve my moving issue
John M., Mike R., Nickprovided great professional service and care.
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Hansen Bros. Moving & Storage

Location
6860 Coal Creek Pkwy SE, Newcastle, WA, 98059
Phone
(425) 277-5500
Link
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