Castle Moving - local & long-distance Review
Looking to hire Castle Moving - local & long-distance? See our detailed 11-point review based on our independent analysis of Castle Moving - local & long-distance, 41 other Federal Way moving companies, and 507 moving companies in Washington.
Key Takeaways:
- Overall rating: 4.80 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Castle Moving specializes in both local and long-distance moves, ensuring a smooth transition for your belongings whether you are moving near or far. The company prides itself on professionalism and punctuality, guaranteeing satisfaction with every move, as evidenced by numerous positive testimonials from customers such as Will, Sarah, and Jacob. This highlights their commitment to delivering quality service and customer satisfaction. Their offered services include local moving, long-distance moving, labor-only support, packing, specialty item transport, and piano moving. They uniquely position themselves by rigorously training their movers and providing full-time teams dedicated to safety and efficiency in handling all kinds of items, from everyday furniture to specialty pieces like pianos and gun safes. Castle Moving is also fully licensed and insured, with an excellent Google rating, which speaks volumes about their reliability and expertise in the moving industry. They also offer secure storage solutions for transitional periods. The exact year the company began operation is not specified, but their proven track record and strong client endorsements reflect an established presence in the industry.
Our Research
- Analyzed 8 total reviews
- Reviewed 1 social profiles and review listings
- Checked for license verification at FMCSA
- Crunched 38 data points pertaining to the above
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Castle Moving - local & long-distance & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 6.19 | ↓ -25.5% | 3 | 4 | 42.9% | |
| Punctuality | 4.50 | ↓ -43.7% | 0 | 2 | 0.0% | |
| Affordability | 3.77 | ↓ -50.3% | 0 | 2 | 0.0% | |
| Communication | 4.84 | ↓ -34.8% | 0 | 1 | 0.0% | |
| Stick to Prices | 2.49 | ↓ -58.3% | 0 | 2 | 0.0% | |
| Speed | 4.80 | ↓ -43.1% | 0 | 2 | 0.0% | |
| Friendliness | 7.02 | ↓ -19.6% | 2 | 1 | 66.7% | |
| Will Hire Again | 5.75 | ↓ -28.5% | 3 | 4 | 42.9% | |
| Professionalism | 6.64 | ↓ -18.8% | 2 | 2 | 50.0% | |
| Conflict Handling | 1.56 | ↓ -61.7% | 0 | 3 | 0.0% | |
| Precision & Care | 5.24 | ↓ -33.9% | 2 | 3 | 40.0% |
Recent Castle Moving - local & long-distance Reviews
Quality - 6.19/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 4.50/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Affordability - 3.77/10
How affordable was the moving service?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Communication - 4.84/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Stick to Prices - 2.49/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Speed - 4.80/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 7.02/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 5.75/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 6.64/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Conflict Handling - 1.56/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Precision & Care - 5.24/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by Castle Moving - local & long-distance
- Local Moving
- Long Distance Moving
- Packing
- Piano Moving
- Specialty Items Moving
- Storage
- Labor Only Moving
Licenses
We do not currently have license data to display for Castle Moving - local & long-distance
Detailed Customer Insights
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Contact Castle Moving - local & long-distance
- Mercer Island, WA, 98040
- (206) 395-6573
- http://castlemovingservice.com/
Follow Castle Moving - local & long-distance:
How we ranked the top Washington movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Washington.
Rating Methodology
Here's the methodology we used to come up with the best movers in Washington:
Our original review-based ranking algorithm
We started with a total of 507 companies that offer moving services in the Washington area.
From these 507 companies, we analyzed a total of 81,278 reviews dating all the way back to February 2006.
We also reviewed a total of 102 state and federal moving licenses from these 507 companies and 1,659 different 3rd party review and social profiles.
Each of the ~81,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 246,351 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 26,277 Federal Way moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Washington moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
