Mountain Moving & Storage

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MoversChevron RightWashingtonChevron RightTacomaChevron RightMountain Moving & Storage
based on 525+ data points
Circle Info

About Mountain Moving & Storage

This long-standing, family-owned moving company has been moving residents of Tacoma since 1996. As an agent of Stevens Worldwide Van Lines, Mountain Moving & Storage retains the personal customer service of a small business while gaining access to the moving resources of a global van line. Mountain Moving is qualified to perform a wide array of moving services, including everything from residential and commercial moves to junk removal, shipping, packing, crating, furniture assembly, and specialty moves. With specialties in senior and military moves, this company has decades of experience providing people with a smooth and stress-free moving experience. If you are looking for other movers in Tacoma, WA, you may also consider checking our top ten list.

Moving Services

  • Local Movers
  • Long-Distance Movers
  • Office Movers
  • Warehouse Storage
  • International Movers
  • School Moves
  • Specialty Moves (including Pianos)
  • Packing and Unpacking Services
  • Crating Services
  • Government Movers

Washington Moving License

Active

Last Checked: 08/04/22
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

885643

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Customer Reviews of Mountain Moving & Storage

We analyzed and organized the customer reviews of Mountain Moving & Storage in Tacoma, WA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Mountain Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

8.48/10

Nationwide Average: 8.44/10

Reviews Mention icon

Recent Reviews Mention...

Neglected to schedule our confirmed moving date

Excellent move from beginning to end

Mountain M&S has great people

terrific work by movers

2. Punctuality

8.29/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

Did not show up on agreed date

they changed the dates and NEVER showed up

on time

pickup and delivery crews were on time

3. Affordability

7.64/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

Good price irrelevant due to booking error

Very reasonable rates

think the prices were a bit much

was billed far higher than the estimate

4. Communication

6.21/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

Failed to properly communicate and confirm booking

no communication with follow ups nor updates

communication poor around missing item

office staff was helpful and knowledgeable

5. Stick to Prices

6.16/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

Did not honor the quoted price due to error

described as honest

received a check less than the promised amount

did not charge for the extra mover

6. Speed

9.18/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

worked quickly

they were fast

move was done quickly

they were quick

7. Friendliness

9.23/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

they are friendly

very personable guys

T and Robert were so friendly

T and his crew kept me laughing

8. Will Hire Again

8.17/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

recommend to absolutely not use this company

Upper happy and impressed with the move

Very unprofessional business

recommend this company and would hire again

9. Professionalism

8.55/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

Crew was outstanding

unprofessionalism and not showing up

Agent was very professional

crew was professional

10. Conflict Handling

2.98/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

No effort to right the major scheduling wrong

did not rectify the issue with the missing pistol

willing to help in any way

disappointed with the handling of furniture damage

11. Precision & Care

8.25/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

Didn't have a single damaged item

worked quickly and carefully

extremely careful with everything

took extra care with items

Customer Insights icon

Customer Insights

Local Move Duration: 3 hours from 3 reviews

Great Crew Members icon

Great Crew Members

T, RobertT and Robert were helpful and friendly
TT and his crew made me laugh and were quick
Ed,CherylEd and Cheryl treat you like family
Doug, Shannon, John, Josh, Jennaprovided a thorough estimate, follow-up, and great move day work
Ed,DougEd for wonderful job moving, Doug for prompt communication
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Mountain Moving & Storage

Location
9413 47th Ave SW Bldg 14 Suite E, Lakewood, WA, 98499
Phone
(253) 581-2414
Link
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