Western Van and Storage is a trusted moving company that has been serving the relocation needs of the Puget Sound area for over 30 years. Based in Kent, Washington, just south of Seattle, it also caters to the surrounding areas. The company is an agent for Allied Van Lines and offers a variety of services including local, long-distance, and international moving for both residential and commercial clients. Other services include packing and crating, storage solutions, and specialized services such as piano, fine art, and medical equipment moving. Western Van and Storage is renowned for its commitment to customer satisfaction, offering customized moving plans that adhere to specific needs and budgets.
Western Van and Storage

Moving Services
- Local moving
- Long-distance moving
- International moving
- Residential moving
- Commercial moving
- Packing services
- Crating services
- Piano moving
- Fine art moving
- Medical equipment moving
Washington Moving License
Active
Last Checked: 08/04/22Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of Western Van and Storage
We analyzed and organized the customer reviews of Western Van and Storage in Seattle, WA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Western Van and Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“most undesirable company ever encountered”
“Great Service!”
“unacceptable experience and high prices”
“great moves with them”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“short cancellation notice, unreliable”
“They showed up on time”
“arrived early and right in time”
“showed up late 3 days in a row”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“exorbitant high prices”
“spent $48K and did not get monies worth”
“had to pay 1400 more dollars unexpectedly”
“extra charges and expensive”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“customer service does not answer or return requests”
“took 3 months to respond to a claim”
“Alondra at the office communicated well”
“Very communicative and responsive”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“stayed true to the estimated quote”
“quote increased by $6k on moving day”
“extra charge of $3500.00 contrary to guarantee”
“had to pay extra beyond quoted price”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“left early each day”
“very efficient”
“efficient work”
“argued for every piece, speed compromised”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Luther and Carl were professional and courteous”
“they are nice”
“they are friendly”
“they are friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would not use this service again”
“Highly recommended for any of your future moves”
“would not hire again due to issue with claim process”
“would use Western and Allied again without a worry”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“Luther and Carl were professional”
“Professional”
“Very unprofessional”
“careless and crooked service”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“they don't stand behind their representations”
“undervalued items and sent less compensation”
“insurance company paid after threat of litigation”
“no apparent effort to rectify issues”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“handled my items with great care”
“most furniture and high-value items were damaged or destroyed”
“many furniture pieces were damaged”
“many broken and damaged items”
Customer Insights
Cost: $ 18003.00 from 4 historical data points
Interstate Move Duration: 16 days from 6 reviews
Great Crew Members
Luther, Carl | Luther and Carl were professional and courteous |
Michelle | very personable and paid great attention to detail |
Alondra | Alondra communicated well |
Alondra, Luther | Alondra kept process on track, Luther was professional in loading and unloading. |
Luther | Luther did a great job with the team |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?

Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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