Western Van and Storage

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MoversChevron RightWashingtonChevron RightSeattleChevron RightWestern Van and Storage
based on 649+ data points
Circle Info

About Western Van and Storage

Western Van and Storage is a trusted moving company that has been serving the relocation needs of the Puget Sound area for over 30 years. Based in Kent, Washington, just south of Seattle, it also caters to the surrounding areas. The company is an agent for Allied Van Lines and offers a variety of services including local, long-distance, and international moving for both residential and commercial clients. Other services include packing and crating, storage solutions, and specialized services such as piano, fine art, and medical equipment moving. Western Van and Storage is renowned for its commitment to customer satisfaction, offering customized moving plans that adhere to specific needs and budgets.

Additional Cities Served: Tacoma, Kent, Renton, Kirkland, Auburn, Sammamish, LaceyShow More >

Moving Services

  • Local moving
  • Long-distance moving
  • International moving
  • Residential moving
  • Commercial moving
  • Packing services
  • Crating services
  • Piano moving
  • Fine art moving
  • Medical equipment moving

Washington Moving License

Active

Last Checked: 08/04/22
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

482319

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Customer Reviews of Western Van and Storage

We analyzed and organized the customer reviews of Western Van and Storage in Seattle, WA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Western Van and Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

6.9/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

most undesirable company ever encountered

Great Service!

unacceptable experience and high prices

great moves with them

2. Punctuality

5.48/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

short cancellation notice, unreliable

They showed up on time

arrived early and right in time

showed up late 3 days in a row

3. Affordability

3.77/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

exorbitant high prices

spent $48K and did not get monies worth

had to pay 1400 more dollars unexpectedly

extra charges and expensive

4. Communication

5.47/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

customer service does not answer or return requests

took 3 months to respond to a claim

Alondra at the office communicated well

Very communicative and responsive

5. Stick to Prices

3.97/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

stayed true to the estimated quote

quote increased by $6k on moving day

extra charge of $3500.00 contrary to guarantee

had to pay extra beyond quoted price

6. Speed

7.41/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

left early each day

very efficient

efficient work

argued for every piece, speed compromised

7. Friendliness

8.01/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

Luther and Carl were professional and courteous

they are nice

they are friendly

they are friendly

8. Will Hire Again

6.34/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

would not use this service again

Highly recommended for any of your future moves

would not hire again due to issue with claim process

would use Western and Allied again without a worry

9. Professionalism

6.81/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

Luther and Carl were professional

Professional

Very unprofessional

careless and crooked service

10. Conflict Handling

2.05/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

they don't stand behind their representations

undervalued items and sent less compensation

insurance company paid after threat of litigation

no apparent effort to rectify issues

11. Precision & Care

5.82/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

handled my items with great care

most furniture and high-value items were damaged or destroyed

many furniture pieces were damaged

many broken and damaged items

Customer Insights icon

Customer Insights

Cost: $ 18003.00 from 4 historical data points


Interstate Move Duration: 16 days from 6 reviews

Great Crew Members icon

Great Crew Members

Luther, CarlLuther and Carl were professional and courteous
Michellevery personable and paid great attention to detail
AlondraAlondra communicated well
Alondra, LutherAlondra kept process on track, Luther was professional in loading and unloading.
LutherLuther did a great job with the team
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Western Van and Storage

Location
8521 S 190th St, Kent, WA, 98031
Phone
(425) 484-0919
Link
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