Issaquah Highlands Self Storage

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MoversChevron RightWashingtonChevron RightBellevueChevron RightIssaquah Highlands Self Storage
based on 120+ data points
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About Issaquah Highlands Self Storage

Urban Self Storage, founded in 1987, operates 75 storage facilities in Washington, Oregon, New Mexico, and Arizona. This company, known for its excellent customer service, also has a location in Bellevue, WA. If you're considering relocating and searching for movers in Bellevue, WA, Urban Self Storage can provide in-house moving and packing supplies and truck rentals. They offer a range of different-sized storage units, some with heating, and even more notably, state-of-the-art security features such as motion sensors and video surveillance. Additionally, on-site managers are always available to assist. The company provides senior and military discounts, underlining their commitment to prioritize their customers. Despite its significant growth since 1987, Urban Self Storage remains dedicated to helping customers find the perfect storage solution for their needs.

Moving Services

  • Self Storage
  • Moving Supplies
  • Truck Rental
  • Size Guide
  • Storage Tips
  • Customized Storage Features & Benefits
  • Heated Storage Units
  • 24/7 Access to Storage Units
  • Free Lock for Storage Units
  • Senior & Military Discounts on Storage Services

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Customer Reviews of Issaquah Highlands Self Storage

We analyzed and organized the customer reviews of Issaquah Highlands Self Storage in Bellevue, WA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Issaquah Highlands Self Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

8/10

Nationwide Average: 8.44/10

Reviews Mention icon

Recent Reviews Mention...

great service

great experience with the moving process

Navia was very helpful and provided outstanding service

Fabulous review implies great satisfaction

2. Affordability

7.83/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

cost effective care

You pay a little extra but well worth it.

reasonably priced storage

Very reasonably priced

3. Communication

8.6/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

easy to sign up and close out

interaction with Lisa was odd and uncomfortable

staff have been so courteous

Navia was helpful attentive and supportive.

4. Stick to Prices

5.5/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

made sure I only paid fair prices.

Staff gave Truck's key to a random person

Transaction was transparent and honest

didn't stick to the prorated rent promise

5. Friendliness

8.95/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

Lisa's handling of the situation felt unfriendly

pleasant service

staff were friendly

all the staff have been so courteous & caring

6. Will Hire Again

8.06/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

Would use again

would use again

Highly recommended

would use again

7. Professionalism

7.92/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

Lisa's professionalism in handling visitors was lacking

Navia conducted herself professionally

unparalleled professional excellence

manager acted with professionalism and kindness

8. Conflict Handling

6.33/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

manager quickly addressed and apologized for the issue

Navia went above and beyond to help

district manager resolved the issue professionally

didn't rectify the prorate rent issue

Great Crew Members icon

Great Crew Members

Naviavery helpful
Naviatook extra steps to take care of us
Naviahandled our storage needs with efficiency
NaviaNavia was helpful, attentive, and ensured fair prices.
NaviaNavia went out of her way to assist and ensure credit for a return
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

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