Bekins Northwest - Merchants Moving & Storage

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About Bekins Northwest - Merchants Moving & Storage

Bekins Northwest - Merchants Moving & Storage is a moving company with over 115 years of experience in the industry. The company is based in Washington and has multiple locations, including Seattle, Tacoma, Kent, Federal Way, Olympia, Bremerton, Spokane, Richland, Yakima, Walla Walla, Bellevue, and Moses Lake. Their service area includes local, in-state, interstate, and international moving services. As an agent for Bekins Van Lines, they are part of a nationwide moving company. Bekins Northwest provides a full suite of moving solutions, including residential moving, office moving, systems furniture installations, international crating, specialty products, and corporate relocations. What sets them apart from other moving companies is their expertise, quality of service, and strong partnerships with organizations like the Seattle Seahawks.

Additional Cities Served: Bainbridge Island, Port Orchard, Poulsbo, South Bend

Moving Services

  • Full Service Moving Solution
  • Local and In-State Moving
  • Long Distance Moving
  • International Moving
  • Commercial Moving
  • Virtual Moving Surveys and Quotes
  • Packing Services
  • Storage Services
  • Hourly Moving Services
  • Furniture Moving Services

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Customer Reviews of Bekins Northwest - Merchants Moving & Storage

We analyzed and organized the customer reviews of Bekins Northwest - Merchants Moving & Storage in Bremerton, WA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Bekins Northwest - Merchants Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

8.63/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

great experience with the moving service

they were great

excellent job facilitating move

awesome experience

2. Punctuality

9.15/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

were great on time

They were prompt

showed up promptly at the time arranged

finished up on time

3. Affordability

7.49/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

cost was extremely reasonable

I expected it to take longer, implying good value

Great value

paid thousands and still had to do work myself

4. Communication

8.6/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

Everyone we dealt with was very helpful

they are helpful

answered any questions I had about the process

Rick and coworker were helpful and friendly

5. Speed

8.69/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

finished the whole house quickly

finished the entire job very quickly

packed quickly and efficiently

Completed the unpacking quickly

6. Friendliness

9.58/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

They made a difficult situation, much easier

they are nice

they are friendly

very friendly and respectful

7. Will Hire Again

8.66/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

would hire again

would absolutely hire them again

would hire this moving company again

would hire again

8. Professionalism

8.66/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

very competent staff

the movers were very professional

packed everything in a professional manner

great work by movers

9. Conflict Handling

2.1/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

denied claim for my mattress

offered $200 in compensation but struggled for fair compensation

They told me to take them to court.

10. Precision & Care

7.38/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

our belongings arrived in great condition

protected the furniture so it remained undamaged

items were stored improperly

They were careful and nothing was broken

Great Crew Members icon

Great Crew Members

August, Mick, Jasonworked hard and were friendly and respectful
August, Jason, AidenExceptional and conscientious about packing my stuff
Chris, TravisChris and Travis did a great job unpacking
August, Cameronhard work and skill navigating drives
Samantha, Rickgreat people in the front office
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Bekins Northwest - Merchants Moving & Storage

Location
4901 Auto Center Blvd, Bremerton, WA, 98312
Phone
+1 360-373-2521
Link
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