Regency Moving and Storage

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MoversChevron RightVirginiaChevron RightHamptonChevron RightRegency Moving and Storage
Fabulous
based on 610+ data points
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About Regency Moving and Storage

Regency Moving and Storage is a family-owned and operated business that has been serving Virginia since 1987. The company is based in Woodbridge and Richmond, Virginia, with a service area that covers various cities across the state. Among the areas they serve, you'll find them among the movers in Hampton, VA. They provide a wide range of services, including local, long-distance, and international moving for both residential and commercial clients. In addition to moving, the company offers packing services, storage solutions, and sells discounted packing materials. With a fleet of 30 trucks and two warehouse locations, Regency prides itself on its commitment to excellence, rapid service, customer satisfaction, and providing world-class moving services.

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Moving Services

  • Local Moving Services
  • Long Distance Moving Services
  • International Moving Services
  • Office Moving Services
  • Packing Services
  • Storage Services
  • Boxes Services
  • Free Estimates
  • Affordable Moving Services
  • Personalized Care
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 08/10/24

USDOT

494762

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in Hampton, VA 2024 award
Top 10 Movers in Hampton, VA 2023 award
Top 10 Movers in Hampton, VA 2022 award

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Customer Reviews of Regency Moving and Storage

We analyzed and organized the customer reviews of Regency Moving and Storage in Hampton, VA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Regency Moving and Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

9.22/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

used them twice and will use again

Wonderful, professional staff and great experience

very helpful and professional, recommend this company

Trustworthy and terrific service

2. Punctuality

9.63/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

staff are timely

showed up on time

were running late but updated and arrived earlier than revised ETA

Arrived on time for packing, loading, and unpacking

3. Affordability

9.03/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

mid-priced bid but provided great value

significantly more expensive than quoted

pricing is competitive

very reasonable price

4. Communication

8.34/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

staff are responsive

Great communication pre-move

Communication pre-move was great

responded back promptly with any concerns I had

5. Stick to Prices

8.12/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

Accurate estimate from the start

Gave us an accurate estimate from the start

move was bigger than anticipated and it wasn't a problem

final bill was 71% higher than the estimate

6. Speed

9.18/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

efficient in their work

packed up in less than 3 hours, moved in within 3 hours

Completed move including packing, loading, and unpacking promptly

Completed earlier than scheduled.

7. Friendliness

9.25/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

incredibly helpful staff

how friendly the movers were

Movers were kind and very respectful

Movers were kind and very respectful

8. Will Hire Again

8.91/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

will definitely use them again

recommend this company and would hire again

recommend this company

Excellent experience overall

9. Professionalism

9.12/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

staff was professional

very helpful and professional

Hard-working, strong, respectful crew

Hard-working, strong, and respectful crew

10. Conflict Handling

4.87/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

No issues mentioned, assuming willing to right any potential wrong

owner was dismissive and unhelpful

did not respond to issue or try to make it right

send me a check for $50 for my $600 tv

11. Precision & Care

8.95/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

took excellent care of our belongings

Packers and movers were efficient and careful

did not break or damage ANYTHING

Handled kitchen, lamps, and artwork with care

Customer Insights icon

Customer Insights

Local Move Duration: 5.5 hours from 4 reviews

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Great Crew Members

Cliffresponsive and timely service
CliffPatient and easy to work with
Mr. Kruggave a fair estimate prior to the move
CliffPatient and easy to work with
Alex, Lopez, Charlieflawless, perfect move, and I regret not tipping more
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Regency Moving and Storage

Location
15433 Farm Creek Dr, Woodbridge, VA, 22191
Phone
+1 703-497-1515
Link
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