United Moving and Storage Review
Looking to hire United Moving and Storage? See our detailed 11-point review based on our independent analysis of United Moving and Storage, 113 other Vienna moving companies, and 602 moving companies in Virginia.
United Moving and Storage has an overall score of 8.56 out of 10. Based on our extensive analysis, this is a Fabulous score and places it in the top 75.8% of all movers in Virginia and the top 78.15% of moving companies nationwide. They score better than 455 movers in Virginia.
Key Takeaways:
- Overall rating: 8.56 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
United Moving, based in Fairfax, VA, is a professional moving company that caters to both residential and commercial clients with diverse relocation needs. Though the company does not specify how long it has been in operation, it emphasizes its seasoned experience in the moving industry, assisting a broad range of clients including individuals, families, and business groups. United Moving operates within the DMV area, offering a variety of services such as local and long-distance moving, commercial moving, storage solutions, and professional packing services. The company distinguishes itself by delivering personalized and customizable service options, aiming to alleviate the stress associated with moving through a team of highly trained staff and moving experts. This customer-focused approach is highlighted by continual trainings for their staff to ensure each client receives tailored, high-quality service during their moving process. The supplied "Website Information" is useful as it provides comprehensive details about the company's services, operational approach, and customer engagement strategies.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between United Moving and Storage & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 8.76 | ↑ 5.6% | 14 | 0 | 100.0% | |
| Punctuality | 8.74 | ↑ 9.6% | 7 | 0 | 100.0% | |
| Affordability | 8.77 | ↑ 15.8% | 9 | 0 | 100.0% | |
| Communication | 8.14 | ↑ 9.6% | 5 | 0 | 100.0% | |
| Stick to Prices | 7.81 | ↑ 31.1% | 3 | 0 | 100.0% | |
| Speed | 8.92 | ↑ 5.7% | 7 | 0 | 100.0% | |
| Friendliness | 9.00 | ↑ 3.2% | 10 | 0 | 100.0% | |
| Will Hire Again | 8.63 | ↑ 7.4% | 14 | 0 | 100.0% | |
| Professionalism | 8.65 | ↑ 5.9% | 8 | 0 | 100.0% | |
| Precision & Care | 8.62 | ↑ 8.8% | 7 | 0 | 100.0% |
Recent United Moving and Storage Reviews
Quality - 8.76/10
Overall quality of the service provided on moving day.
Overall Review Distribution
Punctuality - 8.74/10
Did the crew show up on-time with the required equipment?
Overall Review Distribution
Affordability - 8.77/10
How affordable was the moving service?
Overall Review Distribution
Communication - 8.14/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Overall Review Distribution
Stick to Prices - 7.81/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Overall Review Distribution
Speed - 8.92/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Overall Review Distribution
Friendliness - 9.00/10
Was the moving crew cordial and friendly to be around on moving day?
Overall Review Distribution
Will Hire Again - 8.63/10
How likely a customer is to hire the same movers again for their next move.
Overall Review Distribution
Professionalism - 8.65/10
Did the moving crew behave in a professional manner on moving day?
Overall Review Distribution
Precision & Care - 8.62/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Overall Review Distribution
Additional Details
Moving Services Offered by United Moving and Storage
- Local Moving
- Long Distance Moving
- Commercial Moving
- Packing Services
- Storage Solutions
- Professional Packing
- Business Relocation
- Industrial Moving Services
- Inventory Management
- Senior Moving
Licenses
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Detailed Customer Insights
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Awards
Contact United Moving and Storage
- Vienna, VA, 22180
- (202) 908-8988
- https://unitedmovingusa.com/
Follow United Moving and Storage:
How we ranked the top Virginia movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Virginia.
Rating Methodology
Here's the methodology we used to come up with the best movers in Virginia:
Our original review-based ranking algorithm
We started with a total of 602 companies that offer moving services in the Virginia area.
From these 602 companies, we analyzed a total of 81,880 reviews dating all the way back to December 2006.
We also reviewed a total of 64 state and federal moving licenses from these 602 companies and 1,843 different 3rd party review and social profiles.
Each of the ~81,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 224,829 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 25,957 Vienna moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Virginia moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
