Roanoke Moving is a family-owned and operated moving company in Roanoke, Virginia, serving the area for over 20 years. They provide a complete range of relocation services, including local and long-distance moves, commercial and industrial moving, and storage solutions. Roanoke Moving is dedicated to being a top-notch relocation company in the Roanoke area, focusing on every aspect of their customers' move, from planning, packing, logistics to the final walkthrough and inspection. As one of the dependable movers serving Roanoke, VA, they offer both short-term and long-term storage solutions, as well as climate-controlled facilities, ensuring a smooth and stress-free moving experience.
Roanoke Moving
About Roanoke Moving
Additional Cities Served: Portsmouth, Salem, Staunton, Christiansburg, Radford, Martinsville, PulaskiShow More >
Moving Services
- Full Service Moving
- Packing Services
- Local Area Moving
- Long Distance Moving
- Commercial and Industrial Moving
- Storage Solutions
- Moving Companies in Roanoke Due Diligence
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Customer Reviews of Roanoke Moving
We analyzed and organized the customer reviews of Roanoke Moving in Roanoke, VA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Roanoke Moving based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
8.13/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“Their assistance was outstanding and efficient.”
“fantastic experience with this moving company”
“provided outstanding service”
“totally took advantage of me”
2. Punctuality
6.27/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“They were professional, timely, and efficient.”
“arrived promptly”
“they were almost 2 hours late”
“punctual and efficient”
3. Affordability
5.89/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“left me thoroughly delighted”
“ended up paying more than twice the original estimate”
“felt additional fees were exorbitant”
“they way overcharged”
4. Communication
5.41/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“customer service was excellent”
“great customer service”
“Jasmynne was unresponsive and lied”
“They were first class... but as a customer service company even better”
5. Stick to Prices
1.77/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“no idea if the $125 was a legitimate charge”
“were NOT upfront about their pricing”
“charged many extra undisclosed fees”
“price was not close to the quote”
6. Speed
8.09/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“Efficient service, made the process smooth and stress-free.”
“move was only three hours long”
“efficient in their work”
“were very efficient during the move”
7. Friendliness
9.2/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“vey professional”
“The movers were great and hardworking”
“super friendly owner and crew”
“They were nice”
8. Will Hire Again
7.55/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“Would definitely hire Roanoke Moving again.”
“highly recommend this moving company”
“wholeheartedly recommend their services”
“booked a different company for my next move”
9. Professionalism
8.55/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“They were professional in their job.”
“very professional”
“level of performance was exceptional”
“vey professional”
10. Conflict Handling
3.32/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“still won't return calls”
“company owes me a portion of my money back”
“company did not attempt to address the issue”
“willing to go the extra mile to make people happy”
11. Precision & Care
8.7/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“demonstrating great care and attention to detail”
“incredibly helpful, transported belongings safely”
“The movers were great and hardworking”
“my items got to their destination safely”
Great Crew Members
| Antonio | took the bed apart and called for pricing |
| Antonio, Robin, James | Thanks Antonio, Robin, and James |
| Antonio | Antonio led a smooth move |
| Shireen | Shireen was very friendly during scheduling and setup |
| Antonio, Jeff | problem solved and worked hard |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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