WayForth is a comprehensive and personalized move management company offering a variety of services for life and business transitions. As the nation's largest home transition management company, WayForth provides a complete move solution, including space planning, downsizing, packing & moving, unpacking & settling in, clear-out & prep for sale, and storage services. The company prides itself on being more than just movers in Richmond, VA, with their move management specialists prioritizing health, safety, and service. WayForth also supports the Alzheimer's Association and is committed to advancing the fight against Alzheimer's and other dementia.
WayForth
About WayForth
Additional Cities Served: Charlottesville, Hopewell, Colonial Heights, Louisa
Moving Services
- Space Planning
- Downsizing
- Packing & Moving
- Unpacking & Settling In
- Clear-out & Prep for Sale
- Storage Services
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of WayForth
We analyzed and organized the customer reviews of WayForth in Richmond, VA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for WayForth based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
8.04/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“scams and preys on elderly customers”
“lost and damaged items show poor quality ”
“Excellent job”
“took a $5000 deposit and provided no services”
2. Punctuality
8.36/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“spot on with timing”
“extremely flexible with the date and time”
“prompt delivery shows punctuality”
“had a very tight schedule and they made it happen”
3. Affordability
5.42/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“charge whatever they want, no real pricing structure”
“took a large deposit and provided no services”
“most expensive moving company around”
“extremely expensive due to fraud”
4. Communication
8.27/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“no clear communication about resolving the issue”
“poor communication about refund and services”
“staff was polite and kind”
“Kathy was exceptional in communication ”
5. Stick to Prices
4.58/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“have no real pricing structure”
“they tried to charge more with 2 invoices ”
“did not stick to promised services for the deposit paid”
“did not stick to quoted prices nor services”
6. Speed
9.26/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“offload took a mere 3 and 1/2 hours”
“quick”
“clearing 3 bedrooms and a living room in a reasonable amount of time”
“made this move so easy”
7. Friendliness
9.49/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“staff was polite and kind”
“crew was cheerful and easygoing ”
“guys were so understanding and patient”
“their kindness made the move easy”
8. Will Hire Again
6.95/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would not hire again due to scam practices”
“would definitely not hire again”
“I won't do business with them again ”
“would not hire again due to loss of deposit”
9. Professionalism
8.9/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“showed lack of professionalism through their actions”
“very accomplished team”
“crew was professional and efficient ”
“showed professionalism throughout the move”
10. Conflict Handling
1.36/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“they weren't reimbursing for damages ”
“lack of effort to refund the significant lost deposit”
“items were stolen, very heartbroken”
“did not attempt to right the wrong”
11. Precision & Care
7.85/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“damaged several pieces of our furniture ”
“items were stolen”
“no damages to any items”
“took extreme care with possessions and the property ”
Great Crew Members
| Kathy | Kathy Boykin was a great resource. |
| Phyllis Spencer, Lavert | Phyllis led packing superbly, Lavert efficiently led loading |
| Kathy, Kara | Kathy did a thorough job, Kara led fantastic packing and moving |
| Kathy, Emma, Michelle, Claire, Eddie, Jalen | Kathy made the move simple, crew was careful and responsive |
| Kathy | Kathy was amazing through the moving process |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact WayForth
2107 Loumour Ave, Richmond, VA, 23230
(804) 261-4124
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