For well over a century, Hilldrup has been committed to providing the highest quality moving services on the East Coast. It is one of the most reputable names in the business for residents of Richmond and the surrounding areas. That's because it provides top-quality moving and packing services that make your moving experience seamless. Hilldrup can get you packed up and moved with little stress and worry, no matter how big or small the job. It's an expert in local moves with a range of services to meet your packing, moving, and even storage needs. If you're moving long-distance, it has affiliations with United Van Lines and Mayflower Transit, giving it greater flexibility to reach all 50 states. If you're considering a relocation in this area, you might want to check out some other options for Richmond, VA movers as well. Hilldrup is a powerhouse moving solution with a local, personal touch.
Hilldrup
About Hilldrup
Additional Cities Served: Charlottesville, Petersburg, Staunton, Hopewell, Colonial Heights
Moving Services
- Office Moving Preparations
- Specialized rigging, packing, and crating
- Shredding and records management
- Personalized crates and moving materials for relocating employees
- Packing assistance and cleaning services
- Disconnect/Reconnect Technology Relocation Specialists (TRS)
- Data center relocations
- Office Furniture Installation Services
- Office furniture storage
- Unpacking and installation
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of Hilldrup
We analyzed and organized the customer reviews of Hilldrup in Richmond, VA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Hilldrup based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“worst moving experience I've had”
“Great company!”
“most professional team I’ve ever worked with”
“very responsive and considerate throughout the moving process”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“they were on time”
“they were timely”
“crew was on time”
“did an excellent ontime job”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“Hilldrup was described as premium priced”
“high priced insurance”
“move cost $11k and resulted in damages”
“cost was 2-3 times higher than others”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“very responsive”
“Very responsive”
“fabulous with keeping us informed”
“Excellent communication throughout the process”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“no pressure and quotes were fair”
“not paying any claim for items left behind”
“great estimate implies sticking to quoted prices”
“tried not to cover repair costs for damages”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“Speedy and efficient”
“packed my entire house up in 4 hours”
“very efficient with both packing and loading”
“Very efficient in packing and moving items”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“kind and considerate team”
“super friendly crew”
“staff and movers were very courteous”
“unprofessional through the process”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“highly recommend this company and would hire again”
“not recommending this company”
“would give them more than 5 stars if I could”
“would hire again because of friendliness and professionalism”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“did not assemble bikes and furniture correctly”
“most professional team”
“staff and movers were professional”
“crew was professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“long and not efficient request/approval procedures”
“did not show willingness to right a wrong”
“helped find important papers quickly”
“not following up, not paying claims as promised”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“they broke our furniture”
“caring, kind, and considerate packing”
“took furniture with care”
“furniture was damaged”
Customer Insights
Local Move Duration: 4.5 hours from 4 reviews
Great Crew Members
| Holly, Duane, Rocky | most professional team and caring behavior |
| Lonnie | praised for their work in the review |
| Melodie Michaud | fabulous with managing our move and changes |
| team leader | described excellent packing skills |
| Anthony, Shawn | Anthony and Shawn were very quick and efficient |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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