The most significant cause of stress when moving is the cost. Traditional full-service movers can take care of everything for you, but at the same time, often come with a hefty price tag. Estes SureMove provides an innovative solution to the problem of cost-effective relocation. As a hybrid moving service, you get more flexibility and convenience at a more affordable price. Once Estes SureMove schedules your move, it'll deliver a trailer right at your doorstep where you have up to 3 days to pack up and load it. When you're ready, it'll have it picked up and delivered to your new home, where you have another three days to unload and unpack. Estes SureMove is focused on giving you the best solution for your moving needs. If you are looking for more movers in Richmond, VA, you can check out our parent company. You can also inquire about additional services such as storage or same-day pickup.
Estes SureMove
Ranked Top 3 Best Movers in Richmond, VA
About Estes SureMove
Additional Cities Served: Hampton, Petersburg, Hopewell, Colonial Heights, Springfield, Blackstone, Louisa
Moving Services
- Home moving
- Employee relocations
- Add-ons (such as same-day pickup)
- Liability Coverage
- Military move savings
- Cheap moving costs
- Local and long-distance moves
- Small moves
- Last-minute moves
- Furniture moving
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Customer Reviews of Estes SureMove
We analyzed and organized the customer reviews of Estes SureMove in Richmond, VA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Estes SureMove based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“Moved a 2000sq ft home without issues”
“friendly and helpful initially but damaged items”
“Estes experience was pretty good”
“had a great experience”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“deliveries & pickups were on time”
“trailer showed up on time and they delivered on time”
“they were on time”
“they hit the mark on given date and time”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“cheaper option due to self-packing”
“lowest price”
“they were the least expensive option”
“more affordable than any other option”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“not responsive to calls, emails, and voicemail for 3 months”
“very communicative and responsive”
“dispatch was very responsive”
“quick to respond to issues”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“no upsell, price quoted is what I paid”
“problems were corrected immediately”
“did everything they said they would do”
“As advertised implies no price change”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“fast service”
“unload in a few hours instead of two days”
“Fast”
“you get 3 days to load and another 3 to unload”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“everyone was efficient, kind & helpful”
“friendly and helpful on the phone”
“drivers I dealt with were accommodating and friendly”
“they were friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would use again”
“would not hire again due to poor experience”
“would use again”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“professional drivers”
“lacked experience to navigate "long driveways"”
“super professional employees”
“very professional female driver and individuals”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“didn't take responsibility for damages”
“canceled last minute, did not rectify the situation”
“problems were corrected immediately and exceeded my expectations”
“John was kind, courteous, and ever so helpful”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“handled items with care despite difficult driveway”
“expensive buffet got smashed and water damage”
“All my belongings were undamaged and accounted for”
“no damage to furniture”
Customer Insights
Interstate Move Duration: 10 days from 12 reviews
Great Crew Members
| Rachel | our move coordinator Rachel did an amazing job |
| Ron Hopkins | thanks to Ron Hopkins for great service |
| John | John was so communicative and responsive |
| Soraya | Soraya followed up every step of the way |
| John | John rescheduled the pickup dates and was very kind and professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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