With locations in both Alexandria and Richmond, VA, Army Strong Movers and Storage is a convenient and comprehensive solution for those in need of a full-service moving company. They specialize in local moves within these cities but are no strangers to long-distance moves, often helping customers relocate to the east or west coast. Army Strong Movers and Storage also extends its services to packing and organization, ensuring a secure, swift, and stress-free transition for their clients. The company employs a team of courteous and knowledgeable staff who are trained rigorously to handle items with special care. To give their clients an added layer of peace of mind during the moving process, the company is both bonded and insured.
Army Strong Movers and Storage
About Army Strong Movers and Storage
Additional Cities Served: Hopewell, Colonial Heights, South Boston, Blackstone, Louisa, Courtland
Moving Services
- Local Moves
- Long Distance Moves
- Packing & Organization
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Customer Reviews of Army Strong Movers and Storage
We analyzed and organized the customer reviews of Army Strong Movers and Storage in Richmond, VA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Army Strong Movers and Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
7.96/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“great workers”
“Would have given a 4-5* rating but can't due to poor follow-up”
“best moving company in Richmond”
“great work by movers”
2. Punctuality
7.37/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“The crew was on-time”
“showed up on time”
“Came promptly at 7 am as promised”
“they were an hour late”
3. Affordability
7.5/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“650$ more than initial quote”
“pricing was a tad expensive but fair for the service”
“Perhaps a bit pricey, but good service”
“they wanted more money than agreed upon”
4. Communication
6.64/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“no effective communication about fixing and returning our drawer”
“Will not return our calls anymore”
“Excellent customer service”
“professional, understanding and flexible”
5. Stick to Prices
5.6/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“initial assurances were not met regarding item repair and return”
“had to pay 250$ in CASH to the cleaner”
“quote didn't change”
“no need to haggle, stuck to the price”
6. Speed
7.67/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“efficient in moving”
“made FAST work”
“worked SO HARD!!!”
“hours increased with half the help”
7. Friendliness
8.72/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“great workers”
“Trevon and Mike were great!”
“the movers were nice”
“they are really nice guys”
8. Will Hire Again
7.52/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would hire again”
“would not hire again due to unresolved issues with damaged item”
“Would caution anyone from using them”
“best moving company in Richmond”
9. Professionalism
7.49/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“great workers”
“professional and know what they are doing”
“experience was clean and professional”
“Well-mannered and respectable crew”
10. Conflict Handling
3.55/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“they haven't made any effort to return our drawer despite assurances”
“Failed to return repaired drawer after two years”
“replaced a broken picture frame within a week”
“did not attempt to rectify the situation peacefully”
11. Precision & Care
6.82/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“they damaged our drawer and it's still not returned”
“Damaged a drawer and took it for repair”
“expensive monitor break”
“nothing was scratched, dented or broken”
Great Crew Members
| Trevon, Mike | Trevon and Mike were great! |
| Jonathan,Daryl,Trevon | accommodated move on short notice, worked hard, ensured successful move |
| Mike | Mike and his crew did an amazing job |
| Johnathan | Johnathan replaced a broken picture frame, very professional |
| Mike | no issues with Mike and the team |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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