AAAA Self Storage & Moving is a trusted moving and storage company that has been in operation since 1973. Based in Norfolk, VA, the company serves multiple locations across cities like Arlington, VA; Brunswick, GA; Charlottesville, VA; and many more. Their services include climate and non-climate controlled storage units with month-to-month leases, easy bill pay options, and a full showroom of moving and packaging supplies. They also provide a Trusted Movers Network offering various crew sizes, trucks, and convenient time slots to complete moves at affordable prices. The company is focused on providing security, safety, and a hassle-free storage experience for its customers.
AAAA Self Storage & Moving
Moving Services
- Cheap moving services
- Local moving services
- Long-distance moving services
- Cross-country moving services
- International moving services
- Small moving services
- Piano moving services
- Appliance moving services
- Furniture moving services
- Hourly moving services
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Customer Reviews of AAAA Self Storage & Moving
We analyzed and organized the customer reviews of AAAA Self Storage & Moving in Richmond, VA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for AAAA Self Storage & Moving based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
8.04/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“Definitely the best storage option”
“Everything ran smoothly”
“Moving in-and-out was very easy”
“extremely professional throughout”
2. Affordability
8.38/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“fair prices”
“cost is very reasonable”
“prices are reasonable for the area”
“the prices are very reasonable”
3. Communication
8.93/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“quick communication when I had questions”
“customer service is very professional”
“customer service was great”
“the sales representative was very pleasant and informative”
4. Friendliness
9.43/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“staff was friendly”
“The people are super nice”
“People are nice to deal with”
“Amanda was very professional and polite”
5. Will Hire Again
8.49/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“love it here”
“would hire again”
“will recommend and hire again”
“Thanks so much!”
6. Professionalism
8.71/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“very professional customer service”
“Amanda was very professional and polite”
“Amanda and the rest of the staff are professional”
“very helpful and knowledgeable”
7. Conflict Handling
3.13/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“did not attempt to rectify the situation with my vehicle”
“complained but haven't received a call back”
“Hope staff can figure out the wet unit issue”
“feel like they did not try to resolve the cleaning fee issue”
8. Precision & Care
7.06/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“take great care of the property”
“was well taken care of”
“roaches present in storage, may damage items”
Great Crew Members
| Amanda | pleasant attitude |
| Amanda | explained everything in a timely manner, very professional and polite |
| Amanda | Amanda was amazing, implies great service |
| Amanda | Amanda was professional and friendly |
| Paige | very fun, very helpful, and very knowledgeable |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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