Security Storage & Van Co.

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MoversChevron RightVirginiaChevron RightVirginia BeachChevron RightSecurity Storage & Van Co.
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based on 439+ data points
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About Security Storage & Van Co.

With bases in both Norfolk and Virginia Beach, Security Storage & Van Co. brings over a century of experience to its moving services, serving both residential and commercial needs. They also extend their services to help with corporate relocation, specialised shipping, and even international moves. Their commitment to excellent customer service has not gone unnoticed – they are proud recipients of a prestigious award from Newsweek. Furthermore, they demonstrate a compassionate understanding for the unique needs of seniors and are adept at assisting with downsizing and transitions to smaller homes or facilities. The team ensures a smooth moving experience by providing professional packing and shipping, backed by their extensive experience both locally and internationally. If you're exploring other movers in Virginia Beach, VA, they stand among a number of noteworthy service providers in the region.

Additional Cities Served: Chesapeake, Norfolk, Hampton, Portsmouth, Suffolk, Smithfield

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Moving Services

  • Local & Long-Distance Moving Services
  • Corporate Relocation Services
  • Specialized Shipping Services
  • International Moving Services
  • Full Packing Services
  • Furniture Moving
  • Local Furniture Moving
  • International Furniture Shipping
  • Senior Moving Services
  • Storage Services
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/09/25

USDOT

121073

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Customer Reviews of Security Storage & Van Co.

We analyzed and organized the customer reviews of Security Storage & Van Co. in Virginia Beach, VA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Security Storage & Van Co. based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

9.11/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

Best move I have ever had

great work by movers

absolute pleasure to work with them

great work by movers

2. Punctuality

9.36/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

Showed up exactly when they said

packers were very punctual

Came on schedule

they were on time

3. Affordability

4.09/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

Quoting process seemed much more expensive than necessary

incurred huge unexpected costs

estimate was lower than the actual bill

charged for services and items never received

4. Communication

8.41/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

Everyone was friendly, knowledgeable

very polite and communicated well

had to call the company due to unprofessional behavior

Extremely knowledgeable and professional

5. Stick to Prices

5.73/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

Adjusted cost immediately to reflect my situation.

charged full replacement coverage but did not honor it

initial estimates were realistic

stuck to the dates we planned for

6. Speed

9.01/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

done in a matter of minutes

job done in a timely manner

one packer was moving very slowly

worked fast

7. Friendliness

8.88/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

Everyone was friendly

great to work with

polite and pleasant team

one packer was rude and disrespectful

8. Will Hire Again

8.92/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

Would recommend this company to anyone

would hire again

would definitely hire them again

would hire again

9. Professionalism

9.04/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

Knowledgeable and friendly staff

team was professional

professional packers and crew

were professional

10. Conflict Handling

4.33/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

fought us tooth and nail after our shipment was badly damaged

manager attempted to rectify the situation

Chris and Meghan rectified cost issues immediately.

refused to pay for the damaged TV

11. Precision & Care

8.08/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

My belongings were treated with great care

nothing was overlooked, very secure packaging

shipment was badly damaged

wrapped/packed things well and securely

Great Crew Members icon

Great Crew Members

Joyce Ortman, Lisa ChaconJoyce and Lisa provided exceptional coordination and support
Teresa, Francessuper nice, patient, worked fast, good communication
Lisabent over backwards
Parkertried to revive the situation
Chris Shiley, meghan@bigorangetruck.comChris and Meghan saved me money.
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Security Storage & Van Co.

Location
5786 Sellger Dr, Norfolk, VA, 23502
Phone
(757) 466-9000
Link
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