Mayflower Review
Looking to hire Mayflower? See our detailed 11-point review based on our independent analysis of Mayflower, 79 other Hampton moving companies, and 602 moving companies in Virginia.
Key Takeaways:
- Overall rating: 6.16 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Mayflower is a reputable moving company that has been in the industry for nearly 100 years. As part of the nation's largest organization providing moving and storage services, Mayflower offers a full line of customizable services, catering to moves of any size and distance. With over 500 locations, they can help create a personalized move plan tailored to their customers' individual needs. Some of their services include packing and unpacking, storage, and debris removal. As America's most trusted moving company, Mayflower strives to make the moving process stress-free in Hampton, VA focusing on providing excellent customer service, and a seamless, hassle-free moving experience.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Mayflower & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 7.55 | ↓ -9.0% | 2 | 0 | 100.0% | |
| Communication | 6.13 | ↓ -17.5% | 1 | 1 | 50.0% | |
| Speed | 7.68 | ↓ -9.0% | 1 | 0 | 100.0% | |
| Friendliness | 8.08 | ↓ -7.4% | 2 | 0 | 100.0% | |
| Will Hire Again | 6.94 | ↓ -13.7% | 2 | 1 | 66.7% | |
| Conflict Handling | 2.20 | ↓ -46.0% | 0 | 1 | 0.0% |
Recent Mayflower Reviews
Quality - 7.55/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Communication - 6.13/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Speed - 7.68/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Overall Review Distribution
Friendliness - 8.08/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 6.94/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Conflict Handling - 2.20/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Overall Review Distribution
Additional Details
Moving Services Offered by Mayflower
- Long-Distance Moving Service
- Local Moving Service
- International Moving Service
- Custom Full Service Options
- Debris Removal Service
- Small Moves Service
- Packing Service
- Unpacking Service
- Storage Service
- Tailored Move Plan Service
Licenses
State & federal license information
USDOT Interstate License
Status: Not Authorized for Interstate Moves (last checked 1/11/25)- USDOT: 4037021
- MC: 1526704
- ENTITY TYPE: Broker
0
Registered Trucks, Tractors, or Vans
-
Registered Drivers
6/17/24
Most Recent USDOT Update
100
Annual Interstate Miles (2023)
Detailed Customer Insights
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Contact Mayflower
- 810 48th St, Newport News, VA, 23607
- +1 757-244-4975
- https://www.mayflower.com/
Follow Mayflower:
How we ranked the top Virginia movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Virginia.
Rating Methodology
Here's the methodology we used to come up with the best movers in Virginia:
Our original review-based ranking algorithm
We started with a total of 602 companies that offer moving services in the Virginia area.
From these 602 companies, we analyzed a total of 81,880 reviews dating all the way back to December 2006.
We also reviewed a total of 64 state and federal moving licenses from these 602 companies and 1,843 different 3rd party review and social profiles.
Each of the ~81,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 224,829 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 25,610 Hampton moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Virginia moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
