On The Move Movers Review
Looking to hire On The Move Movers? See our detailed 11-point review based on our independent analysis of On The Move Movers, 91 other Manassas moving companies, and 599 moving companies in Virginia.
On The Move Movers has an overall score of 8.78 out of 10. Based on our extensive analysis, this is a Superb score and places it in the top 82.41% of all movers in Virginia and the top 83.36% of moving companies nationwide. They score better than 493 movers in Virginia.
Key Takeaways:
- Overall rating: 8.78 out of 10
- Highest 11-point rating category: Speed
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
On The Move Movers is a reputable moving service that is based in Manassas, Virginia. With over a decade of experience in the moving industry, the company has built a strong reputation for offering reliable and affordable residential moving services. Their team of professional movers can help with local and cross-country relocations. In addition to their fundamental moving services, the company also offers specialty services, assisting in moving heavy items like furniture and pianos, and packaging services. Furthermore, On The Move Movers provides both long-term and short-term storage solutions at their secure, climate-controlled facility in Manassas. Their storage units feature cutting-edge security systems and robust climate control systems, ensuring the safety and integrity of stored belongings.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between On The Move Movers & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 9.12 | ↑ 9.8% | 22 | 0 | 100.0% | |
| Punctuality | 8.85 | ↑ 10.9% | 8 | 0 | 100.0% | |
| Affordability | 8.74 | ↑ 15.3% | 7 | 0 | 100.0% | |
| Communication | 8.02 | ↑ 7.9% | 4 | 0 | 100.0% | |
| Stick to Prices | 8.06 | ↑ 35.2% | 3 | 0 | 100.0% | |
| Speed | 9.24 | ↑ 9.5% | 11 | 0 | 100.0% | |
| Friendliness | 9.18 | ↑ 5.2% | 13 | 0 | 100.0% | |
| Will Hire Again | 9.02 | ↑ 12.1% | 22 | 0 | 100.0% | |
| Professionalism | 9.19 | ↑ 12.4% | 16 | 0 | 100.0% | |
| Precision & Care | 8.81 | ↑ 11.2% | 9 | 0 | 100.0% |
Recent On The Move Movers Reviews
Quality - 9.12/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 8.85/10
Did the crew show up on-time with the required equipment?
Overall Review Distribution
Affordability - 8.74/10
How affordable was the moving service?
Overall Review Distribution
Communication - 8.02/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Stick to Prices - 8.06/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Speed - 9.24/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 9.18/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 9.02/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 9.19/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Precision & Care - 8.81/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Overall Review Distribution
Additional Details
Moving Services Offered by On The Move Movers
- Local Moving Service
- Long-distance Moving Service
- Cross-country Moving Service
- Specialty Moving Service (Including Heavy Items like Furniture and Pianos)
- Short-term Storage Service
- Long-term Storage Service
- Professional Packing Service
- Residential Moving Service
- Secure Storage Units Rental Service
- Furniture Delivery Service
Licenses
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Detailed Customer Insights
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Awards
Contact On The Move Movers
- Montross, VA, N/A
- (571) 292-7285
- https://otmmovers.com/
Follow On The Move Movers:
How we ranked the top Virginia movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Virginia.
Rating Methodology
Here's the methodology we used to come up with the best movers in Virginia:
Our original review-based ranking algorithm
We started with a total of 599 companies that offer moving services in the Virginia area.
From these 599 companies, we analyzed a total of 85,497 reviews dating all the way back to December 2006.
We also reviewed a total of 64 state and federal moving licenses from these 599 companies and 1,847 different 3rd party review and social profiles.
Each of the ~85,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 233,147 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 35,329 Manassas moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Virginia moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
