With a track record spanning nearly 25 years, PODS Moving & Storage is not just any average moving company but a pioneer of the concept of portable storage containers. They serve their customers with tailored moving and storage solutions nationwide, making them one of the most accessible providers in the moving industry. With over 245 storage center locations, PODS serves 46 states, which includes a presence in Manassas, VA. They display a versatile range of services, offering multiple container sizes, packing supplies, and even connections to trusted local labor providers. They also accommodate car shipping requirements. What distinguishes PODS is their comprehensive approach to the moving process. They provide customers with flexibility, control, and built-in storage through adjustable scheduling and loading options that cater to the unique demands of moving.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: Manassas Park, Dumfries, New Market
Moving Services
- Local Moving
- Long-Distance Moving
- Storage Services
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Commercial Moving
- Furniture Moving
- Packing Services
- Storage Facilities
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Customer Reviews of PODS Moving & Storage
We analyzed and organized the customer reviews of PODS Moving & Storage in Manassas, VA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for PODS Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“Pod was broken which reflects poor service”
“good experience with the overall process”
“Perfect service provided”
“worse experience ever”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“PODS delivery in a timely manner”
“able to schedule delivery by my availability”
“right on time”
“Vernon was on time”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“Too expensive”
“the most expensive of all the services”
“A little pricey but convenient”
“great price for the move”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“Took hours to get in touch with a human”
“Impeccable communication”
“great communication”
“misinformed about pod location”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“charged an extra month rent unfairly”
“charged me a full month for a week's rental”
“the quoted price changed by almost 2k”
“Everything was as they estimated for both cost and schedule”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“it was fast”
“delay in starting the container's cross-country move”
“Fast service”
“took 5 days to get pod”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Vernon is kind and helpful”
“Crew was very friendly”
“employees always kind”
“drivers were very friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“damaged all my furniture despite careful preparation”
“Currently fighting for a full refund”
“would hire again”
“charged me a full month for a week's rental”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“Vernon was professional”
“Pods' initial response to the issue was laughable”
“Vernon is professional and ensures satisfaction”
“resolved billing issue professionally”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“Suggested leaving valuables unlocked, handled poorly”
“team worked out the billing hiccup professionally”
“did not rectify the issue with the pod delivery”
“took almost a year to get fence fixed”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“damaged all my furniture”
“Mangled the pod lock with a crowbar”
“spilled hydraulic fluid with little cleanup”
“items were in same condition after years”
Customer Insights
Cost: $ 2629.00 from 4 historical data points
Interstate Move Duration: 4 days from 4 reviews
Great Crew Members
| Vernon | Vernon was great to work with and professional |
| Vernon | Vernon is kind, helpful, and ensures satisfaction |
| Vernon | Vernon was amazing in delivering our pod |
| Great drivers | drivers were very helpful and friendly |
| Vernon | Vernon did an incredible job |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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