Murph's Moving

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Very Good
based on 429+ data points
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Customer Reviews of Murph's Moving

We analyzed and organized the customer reviews of Murph's Moving in Manassas, VA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Murph's Moving based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

9.33/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

Chris and Jamal did a fantastic job

reliable and affordable

Top Tier Service

bad experience and would never work with them again

2. Punctuality

8.73/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

really went above and beyond

there was a late start

was punctual

Chris did a great job of communicating ETA

3. Affordability

9.11/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

affordable

Reasonable prices.

prices are great

saved significant cost by using fewer containers

4. Communication

8.75/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

explained exactly what they would do

Chris and James were responsive

fast response

responsive to my questions

5. Speed

9.47/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

finish the job in less than an hour

got it done in a timely manner

they were very fast

made the move happen fast despite lots of stairs

6. Friendliness

9.5/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

Very friendly

Chris and James were kind

courteous and nice to my new neighbors

they are friendly

7. Will Hire Again

9.29/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

Highly recommend Murph’s Moving to anyone

reliable and affordable

Highly recommended

would never work with them again

8. Professionalism

9.41/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

Professional and courteous

Chris was very professional

very professional

efficient, careful, and super hardworking

9. Conflict Handling

1.66/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

BLACKMAIL instead of addressing issues

did not offer a refund for the inconvenience

borderline harassing texts once requested the refund

Refused to address the issue of damaging TV

10. Precision & Care

9.31/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

showed great care with my things

they were careful with the move

careful with my things

take care of your belongings like they are their own

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Great Crew Members

Chris, JamalBoth showed great professionalism and friendliness
ChrisChris was very professional and accommodating
ChrisChris and the guys were awesome and professional
Chris, JamaalGreat work and made the move efficient and quick
Chris,Jamesresponsive and professional, careful with my things
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Murph's Moving

Location
Manassas, VA, 20110
Phone
(703) 504-8053
Link
Google
Yelp
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