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American Moving & Storage Review

Updated Jun 20, 2025
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Looking to hire American Moving & Storage? See our detailed 11-point review based on our independent analysis of American Moving & Storage, 30 other Roanoke moving companies, and 599 moving companies in Virginia.

American Moving & Storage has an overall score of 8.40 out of 10. Based on our extensive analysis, this is a Fabulous score and places it in the top 69.06% of all movers in Virginia and the top 71.65% of moving companies nationwide. They score better than 413 movers in Virginia.

Key Takeaways:

  • Overall rating: 8.40 out of 10
  • Highest 11-point rating category: Friendliness
  • Our rankings and results are unbiased & backed by data… NOT paid promotions

About

Founded in 2010, American Moving & Storage has grown to become Lynchburg’s premier moving company. It is a locally owned business run by a crew of veterans with seven decades of combined moving experience, proudly putting into practice the core military values of honor and integrity in every job they do. American Moving & Storage offers a wide range of services, including local and long-distance moves, loading and unloading help, in-house relocation, clutter removal, home staging, packing services for small to large items, office moves of all sizes, and secure self-storage facilities. Among other Lynchburg, VA moving companies, these moving specialists pride themselves on treating their customers how they would want to be treated, which means providing professional and affordable services with a personal touch.

Our Research

  • Analyzed 168 total reviews
  • Reviewed 7 social profiles and review listings
  • Checked for license verification at VA DMV & FMCSA
  • Crunched 748 data points pertaining to the above

11 Point Rating

MetricScorevs NationwidePositive ReviewsNegative ReviewsPositive Score
Quality8.96↑ 7.9%1271987.0%
Punctuality8.16↑ 2.3%39981.3%
Affordability9.06↑ 19.6%28293.3%
Communication8.57↑ 15.3%46983.6%
Stick to Prices6.58↑ 10.4%8561.5%
Speed9.51↑ 12.6%46295.8%
Friendliness9.57↑ 9.6%92495.8%
Will Hire Again8.69↑ 8.0%1302186.1%
Professionalism8.86↑ 8.4%691186.3%
Conflict Handling6.20↑ 52.4%12763.2%
Precision & Care8.26↑ 4.2%501280.6%

Recent American Moving & Storage Reviews

Quality - 8.96/10

Overall quality of the service provided on moving day.

Recent Customer Praises
fantastic job getting our family moved
excellent customer service reflects high quality
Recent Customer Complaints
Overall Review Distribution
Positive
127 (87.0%)
Negative
19 (13.0%)

Additional Details

Moving Services Offered by American Moving & Storage

  • Cheap moving services
  • Local moving services
  • Long-distance moving services
  • Cross-country moving services
  • Small moving services
  • Last-minute moving services
  • Furniture moving services
  • Hourly moving services
  • Packing services
  • Storage services

Awards

American Moving & Storage Rating Image 2025 award
Top 10 Movers in Roanoke, VA 2024 award
Top 10 Movers in Roanoke, VA 2023 award
Top 3 Movers in Roanoke, VA 2022 award
#1 Ranked Movers in Roanoke, VA 2021 award
#1 Ranked Movers in Roanoke, VA 2020 award

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How we ranked the top Virginia movers

Why you should trust us

We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Virginia.

Rating Methodology

Here's the methodology we used to come up with the best movers in Virginia:

Our data scientist working on the years of experience formula

Our original review-based ranking algorithm

We started with a total of 599 companies that offer moving services in the Virginia area.

From these 599 companies, we analyzed a total of 85,497 reviews dating all the way back to December 2006.

We also reviewed a total of 64 state and federal moving licenses from these 599 companies and 1,847 different 3rd party review and social profiles.

Each of the ~85,000 reviews was scored according to our detailed 11-point rating criteria

This gave us a total of 233,147 data points to compute individual company scores.

Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 35,721 Roanoke moving company data points from the past 2 years that carry more weight.

Bayesian averages calculated to fairly account for the differences between companies that are newer.

The Great Guys Moving 11-Point Rating Breakdown

Our 11-point rating criteria scores every Virginia moving company across 11 of the most important criteria for a succesful moving experience.

Quality

Overall quality of the service provided on moving day.

8.34/10 avg in Virginia from 44,656 reviews

Punctuality

Did the crew show up on-time with the required equipment?

8.12/10 avg in Virginia from 15,718 reviews

Affordability

How affordable was the moving service?

7.69/10 avg in Virginia from 10,034 reviews

Communication

Responsiveness before, during, and after the move.

7.57/10 avg in Virginia from 17,606 reviews

Stick to Prices

Was the final price consistent with the original quote?

6.09/10 avg in Virginia from 5,615 reviews

Speed

Efficiency without taking unnecessary time to increase costs.

8.48/10 avg in Virginia from 18,354 reviews

Friendliness

Was the moving crew cordial and friendly on moving day?

8.83/10 avg in Virginia from 25,385 reviews

Will Hire Again

How likely a customer is to hire the same movers again.

8.10/10 avg in Virginia from 45,145 reviews

Professionalism

Did the moving crew behave professionally on moving day?

8.28/10 avg in Virginia from 27,105 reviews

Conflict Handling

How well the company responds to accidents and issues.

4.09/10 avg in Virginia from 4,560 reviews

Precision & Care

Were walls scratched? Did furniture get damaged or lost?

7.92/10 avg in Virginia from 19,850 reviews