Gentle Giant Moving Company

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MoversChevron RightMarylandChevron RightLa PlataChevron RightGentle Giant Moving Company
Very Good
based on 71+ data points
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About Gentle Giant Moving Company

Gentle Giant Moving Company offers a comprehensive range of moving services, storage solutions, and packing for residential or commercial clients. With over 40 years of experience, they are renowned for their highly trained movers and a stress-free proprietary moving process that has earned them numerous awards. Gentle Giant operates in 20 locations across the United States, providing local and long-distance moving services as well as piano moving, commercial moving, and various storage facilities. Committed to customer satisfaction and ethical practices, the company's clients love them so much that 80% of their business comes from referrals and repeat customers. If you wish to explore more movers in La Plata, MD, feel free to check out our main page.

Additional Cities Served: Dumfries, Colonial Beach, Elkton

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Moving Services

  • Local Moving Services
  • Long Distance Moving Services
  • Commercial Moving Services
  • Storage Facilities
  • Packing & Unpacking
  • Moving Box Delivery
  • Piano Moving Services
  • Craning & Specialty Moving
  • White Glove Moving
  • Personal Move Coordinators

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Customer Reviews of Gentle Giant Moving Company

We analyzed and organized the customer reviews of Gentle Giant Moving Company in La Plata, MD using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Gentle Giant Moving Company based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

8.51/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

they were professional, friendly, efficient, and knowledgeable

excellent experience and will book again

absolutely loved the experience with Gentle Giant

they conducted our move and we could not recommend them more

2. Punctuality

8.05/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

arrived early

arrived and completed the move quickly

were prompt

arrived right at the expected time

3. Affordability

8.04/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

total bill was lower than estimate

the service was valued at half the price of a previous move

Provided a variety of options, not just the most expensive.

4. Communication

7.59/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

Andrew answered all questions

Ryan contacted me about their arrival time

very communicative with us about where things needed to be moved

never responded

5. Stick to Prices

8.27/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

bill was lower than the below-market estimate

no mention of price changes, implying adherence to quoted

bill came in under the quoted minimum

Gave an initial estimate and prides themselves on being trustworthy.

6. Speed

9.03/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

process took 2 hours less than anticipated

only 3.5 hours for the entire moving process

did so in record time

did not waste time

7. Friendliness

9.03/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

they were friendly

Dex and Dakari were personable and easy-going

very friendly, loved talking with Donny and Ricky

very professional and efficient

8. Will Hire Again

8.14/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

would definitely use Gentle Giant again

will be booking them again

would recommend to all my friends and family

I highly recommend using Gentle Giant

9. Professionalism

8.84/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

they were so professional

Dex and Dakari were extremely efficient

professionalism noted on multiple occasions

very professional

10. Precision & Care

8.6/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

extremely efficient at wrapping furniture

extremely gentle and cautious with our belongings

handled all items with care

handled everything with care

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Great Crew Members

Dex, Nick, Carloswere professional, friendly, efficient, and knowledgeable
Andrew, Dex, DakariAndrew made booking process quick, Dex and Dakari efficient and personable
Donny,Ricky,Ryan,Zack,Dexamazing individuals, very professional and personable
Buenaventura,Talisman,Octavianprompt, efficient and very professional
Dex, Gabriel D, Gabriel C, Cristianwere extremely gentle, professional, and conducted the move in record time
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Gentle Giant Moving Company

Location
8935 Telegraph Rd, Lorton, VA, 22079
Phone
(703) 372-2589
Link
Google
Yelp
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