When it comes to moving and storage, PODS Moving & Storage is a pioneering company with nearly 25 years of experience in the industry. Based in the United States, they serve customers across the country with over 245 Storage Center locations in 46 states, as well as in Canada, Australia, and the United Kingdom. Committed to providing personalized support and solutions tailored to customers' unique needs, PODS makes moving and storage easier and more efficient with their comprehensive services. And if you're looking for other movers in Virginia Beach, VA, you can find a list of the top ten options. From portable storage containers to the PODZILLA hydraulic system, and ancillary services such as packing and loading assistance, moving supplies, and car shipping, PODS leaves no stone unturned to ensure seamless and worry-free relocations for their customers.
PODS Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: Chesapeake, Norfolk, Portsmouth, Suffolk, Smithfield, Colonial Beach, Courtland
Moving Services
- Local Moving
- Long-Distance Moving
- Storage Services
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
- Move In Services
- Safely ship your vehicle
Have feedback for PODS Moving & Storage?
Error. Please try again later.
Customer Reviews of PODS Moving & Storage
We analyzed and organized the customer reviews of PODS Moving & Storage in Virginia Beach, VA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for PODS Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“terrible experience overall”
“Timing of all transactions was great”
“they do what they promised”
“extremely dissatisfied with service”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“showed up at wrong location”
“showed up an hour and half late”
“Containers were delivered and picked up late”
“they missed BOTH drop off times”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“charged me without authorization”
“upcharged and added unnecessary costs”
“cost was a bit pricey”
“price quotes are NEVER accurate”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“horrible communication throughout”
“emails were easy to understand and manage my order”
“The staff were extremely informative”
“No effective communication or updates provided”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“charged for services not authorized”
“stuck to what they promised”
“charged multiple times unexpectedly”
“price quotes are NEVER accurate”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“Delayed delivery and pickup significantly”
“they never showed up”
“efficient and proficient with the POD loader/unloader”
“delays and was pushed behind other scheduled deliveries”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“everyone was difficult to deal with”
“The staff were all extremely friendly”
“drivers were friendly & professional”
“every person was personable and helpful.”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“never again”
“Would definitely recommend this”
“Highly recommended”
“would not hire again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“crew lacked professionalism completely”
“lack of professionalism in handling mistakes”
“drivers were professional”
“company will just ignore filed claims”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“no help in rectifying their mistake”
“Jean corrected an error made by someone else”
“plans changed mid move and it went smoothly”
“no resolution or response to complaints”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“Our belongings were successfully moved with no damage”
“items were returned in their original condition”
“will damage what they don't lose”
“furniture was ruined in the process”
Customer Insights
Cost: $ 978.00 from 5 historical data points
Great Crew Members
| Jean | Jean provided great customer service |
| Matthew | Matthew tried to provide a solution |
| Kim | Kim was with us the whole way, always helpful |
| Chauncey, Johnny | Chauncey resolved delivery issue, Johnny was friendly and quick |
| Driver | really helped me getting the pod in a tough spot |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact PODS Moving & Storage
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
Virginia Beach Moving Services
Nearby Cities
