Smooth Moves Movers

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About Smooth Moves Movers

Smooth Moves Cville is a woman-owned moving company that has been providing high-quality moving services since 2015. Based in Charlottesville, Virginia, the company offers local and long-distance residential and commercial moving services. They set themselves apart with services such as full-service white glove moves, carton packing/unpacking, loading/unloading direct delivery, storage, and piano and safe moving. With experienced and caring crews at their helm, including crew leads and a supervisor on-call, Smooth Moves Cville proves to be a dedicated service provider. They operate seven days a week, and also offer a special student moving and storage package. As part of their professional growth and service expansion, Smooth Moves Cville also caters to clients requiring movers in Harrisonburg, VA.

Moving Services

  • Local & Long Distance Residential Moving
  • Customized Full or Partial Services
  • Box packing/unpacking
  • Loading/unloading to and from PODS, Vanlines, your truck or ours
  • Commercial Moving for Office & Work Spaces
  • Flexible and customizable services for businesses
  • White Glove Services for Receiving & Delivery
  • Protection for entryways and floor runners
  • Blankets and wrap for furniture
  • Furniture disassembly/reassembly at no extra cost

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Customer Reviews of Smooth Moves Movers

We analyzed and organized the customer reviews of Smooth Moves Movers in Harrisonburg, VA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Smooth Moves Movers based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

7.95/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

Smooth Moves did an amazing job

best moving experience I've ever had

Smooth Moves was incredible for both moves

Great work by movers

2. Punctuality

6.86/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

over an hour late but completed the move quickly

moving crew was timely

one of the movers was an hour late

movers arrived on time

3. Affordability

8.66/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

prices are so reasonable and affordable

excellent value quoted

reasonable quote and contract

inexpensive

4. Communication

6.26/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

The owner is amazing to work with

would have appreciated a heads up

very communicative through the entire process

threatened with a civil suit, insulted me

5. Stick to Prices

4.75/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

minor increase due to commute factors

stuck to quoted prices

charged extra with no proof from the merchant

company says they are not liable for lost items

6. Speed

8.24/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

got everything done with time to spare

quick with loading and unloading

unloaded efficiently

Fast

7. Friendliness

8.78/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

The staff took time to help with sorting belongings

they are friendly

crew was kind, smart, respectful

crew was very friendly

8. Will Hire Again

7.92/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

recommend this company and would hire again

would definitely hire them again

fully intend to use their services again

recommend this company and would hire again

9. Professionalism

8.49/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

crew lived up to the company's name

unprofessional in demanding a tip, poor job done

crew was professional

they definitely know what they are doing

10. Conflict Handling

3.07/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

company not willing to rectify the issue of lost items

refused to give back the whole additional hour charge

did not take responsibility for breaking the TV

Rae ignored requests and was defensive

11. Precision & Care

8.05/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

care used in handling furniture and fragile items

very careful with items

movers were so careful with delicate antiques

impressed with the care used in handling furniture and fragile items

Great Crew Members icon

Great Crew Members

RaeRae made the moving experience great
RachaelRachael helped with a last minute request
Rachel, Justin, Doug, Tedhelpful planning and careful moving
DevonDevon was a wizard at getting things to fit in the truck
Rachel, Devin, CJRachel accurately provided the right size vehicle. Devin and CJ were very pleasant and polite, offered helpful suggestions.
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Smooth Moves Movers

Location
1431 Ashland Dr, Charlottesville, VA, 22911
Phone
(434) 481-1166
Link
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