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Franklin's Moving Services Review

Updated Jun 16, 2025
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Looking to hire Franklin's Moving Services? See our detailed 11-point review based on our independent analysis of Franklin's Moving Services, 94 other Rockville moving companies, and 421 moving companies in Maryland.

Franklin's Moving Services has an overall score of 9.31 out of 10. Based on our extensive analysis, this is an Exceptional score and places it in the top 96.74% of all movers in Maryland and the top 96.16% of moving companies nationwide. They score better than 578 movers in Maryland.

Key Takeaways:

  • Overall rating: 9.31 out of 10
  • Highest 11-point rating category: Professionalism
  • Our rankings and results are unbiased & backed by data… NOT paid promotions

About

Established in 2018, Franklin's Moving Services is a family-owned and operated business offering both residential and commercial moving solutions. With over 12 years of experience in the industry, the company serves the DMV area (DC, Maryland, and Virginia) with local and long-distance moving services. They are known for their attention to detail and customer service-oriented attitude, ensuring a smooth experience for clients seeking a hassle-free move. When it comes to moving companies in Manassas, VA, Franklin's Moving Services stands as a trusted, licensed, and insured provider committed to professionalism and reliability.

Our Research

  • Analyzed 93 total reviews
  • Reviewed 2 social profiles and review listings
  • Checked for license verification at FMCSA
  • Crunched 343 data points pertaining to the above

11 Point Rating

MetricScorevs NationwidePositive ReviewsNegative ReviewsPositive Score
Quality9.57↑ 15.2%66198.5%
Punctuality9.46↑ 18.6%200100.0%
Affordability9.33↑ 23.2%150100.0%
Communication9.44↑ 27.0%250100.0%
Stick to Prices8.93↑ 49.7%80100.0%
Speed9.59↑ 13.6%230100.0%
Friendliness9.59↑ 9.8%300100.0%
Will Hire Again9.60↑ 19.2%670100.0%
Professionalism9.66↑ 18.1%460100.0%
Conflict Handling7.80↑ 91.7%40100.0%
Precision & Care9.46↑ 19.4%37197.4%

Recent Franklin's Moving Services Reviews

Quality - 9.57/10

Overall quality of the service provided on moving day.

Recent Customer Praises
exceptional representatives and no complaints
handled two complicated moves with great care
my expectations were exceeded yet again
best moving service I've ever used
Spectacular service and gave 5 stars
Recent Customer Complaints
Overall Review Distribution
Positive
66 (98.5%)
Negative
1 (1.5%)

Additional Details

Moving Services Offered by Franklin's Moving Services

  • Residential moving services
  • Commercial moving services
  • Local moving services
  • Long distance moving services
  • Full-service moving
  • Licensed and insured moving services
  • Attention to detail moving services
  • Customer service-oriented moving
  • Free estimate for moving services
  • Experienced and professional movers

Awards

Franklin's Moving Services Rating Image 2025 award
Top 10 Movers in Rockville, MD 2024 award

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How we ranked the top Maryland movers

Why you should trust us

We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Maryland.

Rating Methodology

Here's the methodology we used to come up with the best movers in Maryland:

Our data scientist working on the years of experience formula

Our original review-based ranking algorithm

We started with a total of 421 companies that offer moving services in the Maryland area.

From these 421 companies, we analyzed a total of 39,508 reviews dating all the way back to April 2007.

We also reviewed a total of 13 state and federal moving licenses from these 421 companies and 1,154 different 3rd party review and social profiles.

Each of the ~39,000 reviews was scored according to our detailed 11-point rating criteria

This gave us a total of 120,601 data points to compute individual company scores.

Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 19,021 Rockville moving company data points from the past 2 years that carry more weight.

Bayesian averages calculated to fairly account for the differences between companies that are newer.

The Great Guys Moving 11-Point Rating Breakdown

Our 11-point rating criteria scores every Maryland moving company across 11 of the most important criteria for a succesful moving experience.

Quality

Overall quality of the service provided on moving day.

8.20/10 avg in Maryland from 22,725 reviews

Punctuality

Did the crew show up on-time with the required equipment?

7.96/10 avg in Maryland from 8,878 reviews

Affordability

How affordable was the moving service?

7.41/10 avg in Maryland from 5,679 reviews

Communication

Responsiveness before, during, and after the move.

7.35/10 avg in Maryland from 9,082 reviews

Stick to Prices

Was the final price consistent with the original quote?

5.79/10 avg in Maryland from 3,729 reviews

Speed

Efficiency without taking unnecessary time to increase costs.

8.34/10 avg in Maryland from 9,221 reviews

Friendliness

Was the moving crew cordial and friendly on moving day?

8.59/10 avg in Maryland from 11,743 reviews

Will Hire Again

How likely a customer is to hire the same movers again.

7.94/10 avg in Maryland from 23,159 reviews

Professionalism

Did the moving crew behave professionally on moving day?

8.06/10 avg in Maryland from 13,833 reviews

Conflict Handling

How well the company responds to accidents and issues.

3.80/10 avg in Maryland from 2,609 reviews

Precision & Care

Were walls scratched? Did furniture get damaged or lost?

7.88/10 avg in Maryland from 10,567 reviews