Marco Polo Pro Moving is a full-service moving company based in Alexandria, VA. The locally owned and operated company offers local and long-distance moving services, including packing, unpacking, large item relocation, storage unit runs, and disposal. They also specialize in vehicle transport and safe piano moving. The company is committed to transparency and customer satisfaction, offering detailed and professional services. With a fleet of trucks varying from 17-26 feet and an experienced crew, they provide all the needed equipment and materials to ensure a smooth and efficient moving experience. Their service area includes not only local moves but also cross-country ones.
Marco Polo Pro Moving
Superb
based on 1282+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Marco Polo Pro Moving
Additional Cities Served: Rockville, Manassas, Fairfax, Hyattsville, Vienna, Falls Church, La PlataShow More >
Moving Services
- Local and Long Distance Moves
- Storage Unit Runs
- In-Home Large Item Relocation
- Packing/Unpacking
- Hoisting
- Disposal
- Vehicle Transport
- Safe Piano Moving
- Cleaning Services
Awards
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Customer Reviews of Marco Polo Pro Moving
We analyzed and organized the customer reviews of Marco Polo Pro Moving in Alexandria, VA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Marco Polo Pro Moving based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
9.48/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“Boris and Carlos provided great customer service”
“helped quickly and efficiently”
“Marco Polo movers provided professional service”
“fantastic experience with the moving service”
2. Punctuality
9.71/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“arrived quickly after call”
“they were punctual”
“communicated their arrival the day of”
“arrived on time”
3. Affordability
8.98/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“Clear and fair pricing”
“Extremely reasonable on the price”
“provided a very reasonable quote”
“most affordable based on research”
4. Communication
9.35/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“Great customer service was provided”
“communication was clear”
“Boris was super responsive”
“communicated their arrival”
5. Stick to Prices
9.4/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“price was just as quoted”
“Fair pricing and stuck to it”
“Was upfront about everything”
“stuck to the price quoted”
6. Speed
9.58/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“move was done quickly”
“the 2 movers worked extremely fast”
“unpacked in less than an hour”
“were fast”
7. Friendliness
9.67/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Great energy from Boris and Carlos”
“were understanding and helpful”
“crews are always polite and personable”
“team is always so professional and pleasant”
8. Will Hire Again
9.32/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would definitely hire Boris and Carlos again”
“would definitely hire again”
“look forward to using them again”
“Will use them again next time”
9. Professionalism
9.41/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“Boris and Carlos were super professional”
“acted professionally throughout”
“they were professional”
“fast and professional”
10. Conflict Handling
4.68/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“obviously takes care of his team”
“Even helped after with an issue we had”
“no response to damage report”
“issue was resolved quickly after the move”
11. Precision & Care
9.34/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“everything brought in unscratched”
“belongings were in safe hands”
“very conscientious about moving your belongings”
“pay extra care to my items”
Customer Insights
Local Move Duration: 4.5 hours from 32 reviews
Interstate Move Duration: 2 days from 7 reviews
Great Crew Members
| Boris, Carlos | Super professional and great energy |
| Boris | Boris was super responsive |
| Boris | Boris always has great crews |
| Jonathan, Charles, Richard | did an amazing job moving |
| Jonathan, Boris | Jonathan for efficient moving, Boris for great communication |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
Alexandria Moving Services
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