PODS Moving & Storage, based in Salt Lake City, Utah, has been in business for nearly 25 years and is recognized as a top moving and storage container company by Move.org. They offer flexible and convenient moving solutions with services like moving, storage, and moving and storage combined. PODS delivers contactless container services and provides different container sizes (8-foot, 12-foot, and 16-foot) for various needs. They ensure the safety and security of your belongings through a local PODS Storage Center when required. Additionally, PODS offers extra services, such as car shipping, moving supplies, and packing and loading assistance.
PODS Moving & Storage
based on 560+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: West Valley City, South Jordan, Millcreek, Taylorsville, Murray, Kearns, TooeleShow More >
Moving Services
- Local Moving Service
- Long-Distance Moving Service
- Storage Services
- On-Site Storage Service
- Container Storage at Facilities
- Contents Protection Service
- Packing & Loading Assistance Service
- Car Shipping Service
- Moving Supplies Service
- Commercial Moving Service
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Customer Reviews of PODS Moving & Storage
We analyzed and organized the customer reviews of PODS Moving & Storage in Salt Lake City, UT using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for PODS Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
5.13/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“some aspects were commendable but overall negative experience”
“items were delivered safely and promptly”
“recommend this company and would hire again”
“awful experience with PODS Moving”
2. Punctuality
4.31/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“they were prompt”
“deliveries were incorrect multiple times”
“pickup was canceled and rescheduled”
“slow turnaround times for pick-up/drop-off”
3. Affordability
4.67/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“refund was canceled”
“reasonable price”
“far more economical than full-service movers”
“offered me a 30% discount”
4. Communication
4.02/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“poor communication and scheduling mishaps”
“initial customer service contact was not great”
“neither bothered to contact us”
“driver finally called on third attempt”
5. Stick to Prices
2.66/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“didn't stick to quoted pickup dates”
“would not refund the unused portion”
“feels like they make up the price as they go”
“misleading billing practices”
6. Speed
5.05/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“slow turnaround times for pick-up/drop-off”
“"pod took over a month to travel 400 miles"”
“pod delivery delayed multiple times”
“service was super slow”
7. Friendliness
6.96/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“unprofessional and unethical conduct”
“drivers were kind”
“Tony cares about safety and professionalism”
“Tony was friendly”
8. Will Hire Again
4.33/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would not likely hire again due to negative experience.”
“would rate the company a four out of five”
“would not hire them due to damage and poor handling.”
“recommend this company and would hire again”
9. Professionalism
3.94/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“unprofessional conduct with damage and denying claims.”
“unprofessional conduct and negligence”
“drivers were professional”
“Tony was very professional”
10. Conflict Handling
2.2/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“unhelpful customer support, suggesting impractical solutions”
“unwilling to rectify the significant property damage caused.”
“denied the property damage claim”
“didn't correct refund issue satisfactorily”
11. Precision & Care
4.81/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“significant structural damage to garage”
“Items shifted only slightly and had little to no damage”
“TV was broken upon arrival”
“carefully placed the POD, no damage”
Customer Insights
Cost: $ 406.00 from 5 historical data points
Interstate Move Duration: 27 days from 6 reviews
Great Crew Members
| Tony | Tony was very professional and explained everything clearly |
| Tony | Tony was excellent at everything and friendly |
| Dave Turner | answered our questions, called when on way, good with timing |
| Ian | did not provide customer support or assistance``` |
| Marissa | helped resolve my issues quickly |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact PODS Moving & Storage
2464 S 6755 W Ste D, West Valley City, UT, 84128
(877) 770-7637
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