Five Stars Moving CO Review
Looking to hire Five Stars Moving CO? See our detailed 11-point review based on our independent analysis of Five Stars Moving CO, 79 other Salt Lake City moving companies, and 213 moving companies in Utah.
Five Stars Moving CO has an overall score of 7.99 out of 10. Based on our extensive analysis, this is a Good score and places it in the top 55.98% of all movers in Utah and the top 59.04% of moving companies nationwide. They score better than 118 movers in Utah.
Key Takeaways:
- Overall rating: 7.99 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Five Stars Moving CO is a professional and efficient moving company based in Salt Lake City, Utah that serves customers in the surrounding areas, including Herriman, Bluffdale, Riverton, Provo, Ogden, Park City, and more. The company offers residential and commercial moving services for local and long-distance in-state moves. They provide a full range of services, including packing, loading, and unloading trucks. With years of experience in the moving industry, Five Stars Moving CO aims to provide stress-free solutions that are affordable for any size and type of relocation. Their team of professional Utah movers is committed to excellent customer service and making the moving process as smooth and easy as possible.
Our Research
- Analyzed 68 total reviews
- Reviewed 2 social profiles and review listings
- Checked for license verification at FMCSA
- Crunched 204 data points pertaining to the above
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Five Stars Moving CO & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 9.17 | ↑ 10.5% | 39 | 2 | 95.1% | |
| Punctuality | 9.09 | ↑ 13.9% | 19 | 1 | 95.0% | |
| Affordability | 7.30 | ↓ -3.6% | 6 | 1 | 85.7% | |
| Communication | 8.60 | ↑ 15.8% | 13 | 1 | 92.9% | |
| Stick to Prices | 6.32 | ↑ 6.0% | 4 | 2 | 66.7% | |
| Speed | 9.02 | ↑ 6.8% | 16 | 1 | 94.1% | |
| Friendliness | 9.55 | ↑ 9.3% | 24 | 0 | 100.0% | |
| Will Hire Again | 8.98 | ↑ 11.6% | 36 | 2 | 94.7% | |
| Professionalism | 9.08 | ↑ 11.0% | 21 | 1 | 95.5% | |
| Conflict Handling | 2.03 | ↓ -50.1% | 0 | 1 | 0.0% | |
| Precision & Care | 8.72 | ↑ 10.1% | 13 | 1 | 92.9% |
Recent Five Stars Moving CO Reviews
Quality - 9.17/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 9.09/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Affordability - 7.30/10
How affordable was the moving service?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Communication - 8.60/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Stick to Prices - 6.32/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Speed - 9.02/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 9.55/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 8.98/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 9.08/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Conflict Handling - 2.03/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Precision & Care - 8.72/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by Five Stars Moving CO
- Professional Local and Long Distance In-State Moving
- Residential Moving Services
- Commercial Moving Services
- Local Moving Services in Salt Lake City UT
- Packing and Unpacking
- Moving Supplies
- Hourly Labor
- Affordable Rates
- Hassle-Free Delivery Service
- Fully Insured Professional Movers
Licenses
State & federal license information
USDOT Interstate License
Status: Authorized for Interstate Moves (last checked 8/27/22)- USDOT: 775352
- ENTITY TYPE: Carrier
1
Registered Trucks, Tractors, or Vans
1
Registered Drivers
-
Most Recent USDOT Update
-
Annual Interstate Miles
Detailed Customer Insights
Based on our analysis of Five Stars Moving CO's customer reviews:
3 hrs
Local Move Duration
based on 3 reviews
Average Cost
$964.00
based on 3 historical data points
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Awards
Contact Five Stars Moving CO
- 2854 S Redwood Rd Suite C-11, West Valley City, UT, 84119
- (385) 202-7198
- https://fivestarsmovingco.com/
Follow Five Stars Moving CO:
How we ranked the top Utah movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Utah.
Rating Methodology
Here's the methodology we used to come up with the best movers in Utah:
Our original review-based ranking algorithm
We started with a total of 213 companies that offer moving services in the Utah area.
From these 213 companies, we analyzed a total of 37,329 reviews dating all the way back to February 2009.
We also reviewed a total of 2 state and federal moving licenses from these 213 companies and 671 different 3rd party review and social profiles.
Each of the ~37,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 87,652 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 12,002 Salt Lake City moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Utah moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
