North American Van Lines Review
Looking to hire North American Van Lines? See our detailed 11-point review based on our independent analysis of North American Van Lines, 22 other St. George moving companies, and 213 moving companies in Utah.
Key Takeaways:
- Overall rating: 6.37 out of 10
- Highest 11-point rating category: Precision & Care
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
North American Van Lines is a reliable moving company that has been operating since 1933. With over 500 agent locations nationwide, they offer a wide range of services including corporate relocation, long distance, and local household moving. Their personalized approach to St. George, UT's moving services tailors services for each individual's needs. They provide various packing options, including full-service packing, fragile-only packing, and self-pack. The company also offers loading and unloading services, systematic loading and unloading, disassembly and reassembly of items, moving storage, installation and assembly services, and predictable pricing. Recognized as a world leader in the relocation industry, North American Van Lines prioritizes customer satisfaction and ensures a safe and smooth moving experience.
Our Research
- Analyzed 3 total reviews
- Reviewed 2 social profiles and review listings
- Checked for license verification at FMCSA
- Crunched 8 data points pertaining to the above
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between North American Van Lines & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 7.19 | ↓ -13.4% | 1 | 0 | 100.0% | |
| Punctuality | 7.16 | ↓ -10.3% | 1 | 0 | 100.0% | |
| Communication | 5.13 | ↓ -31.0% | 0 | 1 | 0.0% | |
| Will Hire Again | 6.52 | ↓ -19.0% | 1 | 1 | 50.0% | |
| Professionalism | 6.52 | ↓ -20.2% | 1 | 1 | 50.0% | |
| Precision & Care | 7.31 | ↓ -7.8% | 1 | 0 | 100.0% |
Recent North American Van Lines Reviews
Quality - 7.19/10
Overall quality of the service provided on moving day.
Overall Review Distribution
Punctuality - 7.16/10
Did the crew show up on-time with the required equipment?
Overall Review Distribution
Communication - 5.13/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Overall Review Distribution
Will Hire Again - 6.52/10
How likely a customer is to hire the same movers again for their next move.
Overall Review Distribution
Professionalism - 6.52/10
Did the moving crew behave in a professional manner on moving day?
Overall Review Distribution
Precision & Care - 7.31/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by North American Van Lines
- Local Moving Services
- Long Distance Moving Services
- Packing Options (Full Service, Fragile Only, Self Pack)
- Packing Materials (Standard moving boxes, Wardrobe boxes, Mirror boxes, Mattress boxes, Dishpack barrels, Stretchwrap)
- Loading and Unloading Services
- Residence Protection Pads
- Carpet Covers
- Systematic Loading and Unloading
- Unpacking Services
- Moving Storage
Licenses
We do not currently have license data to display for North American Van Lines
Detailed Customer Insights
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Contact North American Van Lines
- 1450 S Sandhill Dr # 200, Washington, UT, 84780
- (435) 216-0725
- https://www.northamerican.com/local/washington-ut-moving-company
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How we ranked the top Utah movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Utah.
Rating Methodology
Here's the methodology we used to come up with the best movers in Utah:
Our original review-based ranking algorithm
We started with a total of 213 companies that offer moving services in the Utah area.
From these 213 companies, we analyzed a total of 37,329 reviews dating all the way back to February 2009.
We also reviewed a total of 2 state and federal moving licenses from these 213 companies and 671 different 3rd party review and social profiles.
Each of the ~37,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 87,652 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 12,002 St. George moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Utah moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
