Big Ben's Moving Service Review

Looking to hire Big Ben's Moving Service ? See our detailed 11-point review based on our independent analysis of Big Ben's Moving Service , 22 other St. George moving companies, and 212 moving companies in Utah.
Big Ben's Moving Service has an overall score of 8.03 out of 10. Based on our extensive analysis, this is a Good score and places it in the top 56.94% of all movers in Utah and the top 60.4% of moving companies nationwide. They score better than 120 movers in Utah.
Key Takeaways:
- Big Ben's Moving Service is the Top 10 Movers in St. George, UT
- Overall rating: 8.03 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Big Ben’s Moving serves all of the United States, coast to coast. It can move you anywhere between New York and California, with an assurance that your transition will be as safe as possible. This local St. George business can help you with all types of relocations, from houses and apartments to high-rises, condos, and office buildings. If you're searching for storage solutions or need someone to pack, pickup, drop off, or assemble furniture pieces for you, Big Ben's Moving Services can accommodate those needs too. It's a locally owned and operated business and only hires background-checked, vetted, and trained movers. These professionals can be depended on to handle even the most delicate items, like antiques, and to transport heavy items, such as pianos. They even provide all moving supplies and materials, which means you don’t have to worry about a single thing when it comes time for your move. Big Ben’s Moving offers free same-day estimates without the unnecessary or hidden fees like you might find with bigger companies. This dependable business is located in St. George, UT.
Our Research
- Analyzed 290 total reviews
- Reviewed 3 social profiles and review listings
- Checked for license verification at FMCSA
- Crunched 846 data points pertaining to the above
11 Point Rating
Metric | Score Out of 10 | vs Nationwide Comparison between Big Ben's Moving Service & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
---|---|---|---|---|---|---|
Quality | 9.39 | ↑ 13.1% | 167 | 12 | 93.3% | |
Punctuality | 9.30 | ↑ 16.5% | 53 | 3 | 94.6% | |
Affordability | 7.93 | ↑ 4.6% | 24 | 5 | 82.8% | |
Communication | 8.52 | ↑ 14.6% | 40 | 8 | 83.3% | |
Stick to Prices | 4.17 | ↓ -30.0% | 3 | 6 | 33.3% | |
Speed | 9.32 | ↑ 10.4% | 71 | 5 | 93.4% | |
Friendliness | 9.71 | ↑ 11.2% | 101 | 2 | 98.1% | |
Will Hire Again | 9.24 | ↑ 14.8% | 168 | 14 | 92.3% | |
Professionalism | 9.05 | ↑ 10.6% | 67 | 8 | 89.3% | |
Conflict Handling | 2.81 | ↓ -30.9% | 2 | 9 | 18.2% | |
Precision & Care | 8.92 | ↑ 12.5% | 69 | 9 | 88.5% |
Recent Big Ben's Moving Service Reviews
Quality - 9.39/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 9.30/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Affordability - 7.93/10
How affordable was the moving service?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Communication - 8.52/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Stick to Prices - 4.17/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Speed - 9.32/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 9.71/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 9.24/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 9.05/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Conflict Handling - 2.81/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Precision & Care - 8.92/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by Big Ben's Moving Service
- Local & Long Distance Moves
- Licensed & Insured
- Packing, Pickup, & Dropoff
- Moving Supplies & Materials Included
- Assembly Included
- Piano Moving
- Pool Table Moving
- Appliance Moving
- Furniture Moving
- Last-Minute Moves
Licenses
State & federal license information
USDOT Interstate License
Status: Authorized for Interstate Moves (last checked 8/07/24)- USDOT: 3721445
- MC: 1310039
- ENTITY TYPE: Carrier
6
Registered Trucks, Tractors, or Vans
17
Registered Drivers
3/19/24
Most Recent USDOT Update
51,350
Annual Interstate Miles (2021)
Detailed Customer Insights
Based on our analysis of Big Ben's Moving Service 's customer reviews:
2.25 hrs
Local Move Duration
based on 11 reviews
4 days
Interstate Move Duration
based on 4 reviews
Average Cost
$450.00
based on 4 historical data points
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Awards






Contact Big Ben's Moving Service
- 850 W 650 S Unit 3, St. George, UT, 84770
- (435) 673-8879
- https://bigbensmovingservice.com/
How we ranked the top Utah movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Utah.
Rating Methodology
Here's the methodology we used to come up with the best movers in Utah:

Our original review-based ranking algorithm
We started with a total of 212 companies that offer moving services in the Utah area.
From these 212 companies, we analyzed a total of 37,329 reviews dating all the way back to February 2009.
We also reviewed a total of 2 state and federal moving licenses from these 212 companies and 670 different 3rd party review and social profiles.
Each of the ~37,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 87,652 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 12,097 St. George moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Utah moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?