There's a lot to deal with when you have to move, and handling all the logistics can cause a lot of stress. That's where Smart Move Utah comes in; it’s a fully licensed and insured moving company in Salt Lake City. Its movers work hard to help families and businesses with their moving needs in Salt Lake City, UT. Smart Move Utah is an expert in moving both locally and long-distance. It also provides specialized services for pianos and safes. With all this experience, you'd think that you're paying premium rates. However, Smart Move believes professional moving services can still be budget-friendly. It provides experienced and skilled services at affordable prices.
Smart Move Utah
Fabulous
based on 728+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Smart Move Utah
Additional Cities Served: West Valley City, Provo, West Jordan, Orem, Sandy, Layton, South JordanShow More >
Moving Services
- Cheap moving services
- Local residential moves
- Long-distance residential moves
- Commercial moves
- Full office moves
- Out of state FTL LTL Freight delivery
- Crating services
- Storage options
- Oversized item moving
- Packing services
Awards
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Customer Reviews of Smart Move Utah
We analyzed and organized the customer reviews of Smart Move Utah in Salt Lake City, UT using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Smart Move Utah based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
8.98/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“great experience with the service”
“Smart Move is the best moving company we've ever experienced”
“Rich was willing to squeeze me into his busy schedule”
“best experiences in a SNAFU of a move”
2. Punctuality
8.4/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“he moved heaven and earth and got my pod to me fast”
“showed up an hour late”
“They managed to come out to us the very next day.”
“lack of communication when running late”
3. Affordability
8.94/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“company rates are the best I found”
“Pricing was great”
“given a very good deal”
“Pricing was more than fair for the excellent service and work received.”
4. Communication
8.13/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“Matt was so helpful and communicative”
“they never followed up with a quote”
“customer service can't be beat”
“initially responsive, then stopped responding”
5. Stick to Prices
7.36/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“didn't charge extra, handled hiccup with grace”
“Pricing was fair, implying they stuck to their quoted prices.”
“discounted the price even more for inconvenience”
“was told a different price than what I was charged”
6. Speed
9/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“unloaded the pod the afternoon I contacted them”
“hard working and efficient”
“only half our move done on the first day”
“Brought an extra guy to expedite the move, done quickly.”
7. Friendliness
9.4/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“workers were very nice”
“these guys were some of the nicest, respectful”
“Rich was friendly and pleasant”
“handled hiccup with grace, values employees”
8. Will Hire Again
8.65/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“Highly recommend and would hire again”
“will absolutely be the company we call”
“would work with Matt Irvine again”
“I highly recommend this moving company”
9. Professionalism
8.57/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“workers were very professional”
“careful and hardest working movers I've ever seen”
“shows care about customers and values employees”
“purely professional team”
10. Conflict Handling
6.37/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“helped work through the BS with the contracting company”
“Went above and beyond to help after being scammed by another company.”
“immediately took care of the accidental damage”
“did not repair or replace damaged items”
11. Precision & Care
8.93/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“carefully moved everything without dinging walls”
“nothing was broken during the moves”
“They wrapped everything and took a lot of care with our items.”
“took care of the broken glass shelf immediately”
Customer Insights
Cost: $ 506.00 from 3 historical data points
Local Move Duration: 5 hours from 18 reviews
Great Crew Members
| Matt Irvine | went above and beyond during the move |
| Rich | Rich was willing to squeeze me in and was friendly |
| Matt | came out to help get the job done |
| Jake, Joe, Jason, Fran | They were amazing |
| Matt, Jason, Fran, Jonny, Brian, AJ | They all exhibited professionalism, speed, and care. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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