Arrow Moving & Storage Of Utah

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based on 485+ data points
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About Arrow Moving & Storage Of Utah

Arrow Moving & Storage has been in the moving industry for over 80 years, starting as a modest moving company in Cheyenne, WY. Today, they have multiple locations in Cheyenne, WY, Colorado Springs, CO, Salt Lake City, UT, and San Antonio, TX. The company provides local, long-distance, nationwide, and international moving services as a Mayflower Agent. They cater to both residential and commercial moves and also offer specialized moving, warehousing distribution and storage, and free moving quotes. Arrow Moving & Storage is known for its courteous, professional, reliable, and detail-oriented service, ensuring a hassle-free moving experience.

Moving Services

  • Residential Moving
  • Office Moving
  • Corporate Moving
  • International Moving
  • Specialized Moving
  • Warehousing
  • Distribution and Storage
  • Free moving quotes
  • Full-service packing
  • Unpacking and debris removal

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Customer Reviews of Arrow Moving & Storage Of Utah

We analyzed and organized the customer reviews of Arrow Moving & Storage Of Utah in Salt Lake City, UT using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Arrow Moving & Storage Of Utah based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

8.93/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

Movers went above and beyond my expectations

worst move I have ever experienced

excellent and pleasant service

great from start to finish

2. Punctuality

7.96/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

they arrived on time

Were extremely professional and timely

Cancelled on the morning of our move.

They were prompt

3. Affordability

6.24/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

pricing was extremely reasonable

this was the highest bid.

thought they would be much more expensive

4. Communication

7.79/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

Communication was good

Brian was always in touch

Ethan was clear in his communication

communicated well with each other and us

5. Stick to Prices

4.93/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

big SCAM on insurance coverage

received a rebate when fewer containers needed

they are taking NO responsibility for damages

with no hidden fees

6. Speed

8.96/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

mind how quick they all were

Packed out my 4 bedroom house in less than a day

very efficient yet fast

packed less than expected time

7. Friendliness

9.45/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

Movers were courteous

delightful every time I spoke with him

were excellent and pleasant

entire team was awesome

8. Will Hire Again

8.58/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

would never hire them again

would hire again

highly recommend them and would hire again

would hire again

9. Professionalism

8.6/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

negligent service

hardworking and efficient

team was professional

worked hard packing and loading up the trucks

10. Conflict Handling

2.75/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

insurance wouldn't cover, no effort to right a wrong

Received no apology, issues not taken seriously.

did not attempt to rectify the situation

handling the claim was easy and stress-free

11. Precision & Care

8.4/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

Delicate items were wrapped in blankets

stuff was demolished

careful with my belongings

nothing was damaged

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Great Crew Members

BrianBrian helped with re-routing flawlessly
DeannDeann insisted on proper equipment for the move
Raquel, Jasmine, Tina, Hunterblew my mind how quick they all were
Hunter, Musa, Mattgave excellent service with a great work ethic
Raquel Carrillo,Jasmine Martinezthey killed the packing in less than expected
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Arrow Moving & Storage Of Utah

Location
3960 S 300 W, Salt Lake City, UT, 84107
Phone
(801) 263-5342
Link
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