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Big Ben's Moving & Storage Review

Updated Jun 4, 2025
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Looking to hire Big Ben's Moving & Storage? See our detailed 11-point review based on our independent analysis of Big Ben's Moving & Storage, 40 other Provo moving companies, and 213 moving companies in Utah.

Big Ben's Moving & Storage has an overall score of 8.40 out of 10. Based on our extensive analysis, this is a Fabulous score and places it in the top 68.9% of all movers in Utah and the top 71.57% of moving companies nationwide. They score better than 146 movers in Utah.

Key Takeaways:

  • Overall rating: 8.40 out of 10
  • Highest 11-point rating category: Friendliness
  • Our rankings and results are unbiased & backed by data… NOT paid promotions

About

Big Ben's Moving & Storage is a locally owned and operated moving company based in St. George, Utah. With over a decade of experience, they specialize in various types of moving services, including local and long-distance, residential and commercial moves, and even nationwide relocation services. Big Ben's is a licensed and insured moving service provider that prides itself on its experienced and professional team. They handle everything from packing and pickup to drop-off, assembly, and positioning of your belongings at your new location. Moving services in Provo, UT have never been better with Big Ben's Moving & Storage, which is committed to providing a personalized, caring, and attentive moving experience to help you and your family settle into your new home effortlessly.

Our Research

  • Analyzed 87 total reviews
  • Reviewed 2 social profiles and review listings
  • Checked for license verification at FMCSA
  • Crunched 125 data points pertaining to the above

11 Point Rating

MetricScorevs NationwidePositive ReviewsNegative ReviewsPositive Score
Quality9.05↑ 8.9%24196.0%
Punctuality8.57↑ 7.4%10190.9%
Affordability7.13↓ -5.9%3175.0%
Communication8.91↑ 19.9%90100.0%
Stick to Prices7.62↑ 27.9%20100.0%
Speed9.07↑ 7.4%70100.0%
Friendliness9.36↑ 7.1%150100.0%
Will Hire Again8.96↑ 11.4%25196.2%
Professionalism8.83↑ 8.0%14193.3%
Conflict Handling5.83↑ 43.2%10100.0%
Precision & Care9.06↑ 14.3%100100.0%

Recent Big Ben's Moving & Storage Reviews

Quality - 9.05/10

Overall quality of the service provided on moving day.

Recent Customer Praises
Movers were efficient and careful which made the experience very satisfactory.
This group was great to work with
highly recommend Big Ben's Moving
awesome job by movers
great overall moving service
Recent Customer Complaints
did not have a good experience
Overall Review Distribution
Positive
24 (96.0%)
Negative
1 (4.0%)

Additional Details

Moving Services Offered by Big Ben's Moving & Storage

  • Local & Long Distance Moves
  • Licensed & Insured
  • Packing, Pickup, & Dropoff
  • Assembly Included!
  • Moving Supplies & Materials Included
  • Piano Moving
  • Residential Moving
  • Commercial Moving
  • Cross-Country Moving
  • Last-Minute Moving

Awards

Big Ben's Moving & Storage Rating Image 2025 award
Top 10 Movers in Provo, UT 2024 award

Contact Big Ben's Moving & Storage

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How we ranked the top Utah movers

Why you should trust us

We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Utah.

Rating Methodology

Here's the methodology we used to come up with the best movers in Utah:

Our data scientist working on the years of experience formula

Our original review-based ranking algorithm

We started with a total of 213 companies that offer moving services in the Utah area.

From these 213 companies, we analyzed a total of 37,329 reviews dating all the way back to February 2009.

We also reviewed a total of 2 state and federal moving licenses from these 213 companies and 671 different 3rd party review and social profiles.

Each of the ~37,000 reviews was scored according to our detailed 11-point rating criteria

This gave us a total of 87,652 data points to compute individual company scores.

Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 12,085 Provo moving company data points from the past 2 years that carry more weight.

Bayesian averages calculated to fairly account for the differences between companies that are newer.

The Great Guys Moving 11-Point Rating Breakdown

Our 11-point rating criteria scores every Utah moving company across 11 of the most important criteria for a succesful moving experience.

Quality

Overall quality of the service provided on moving day.

8.49/10 avg in Utah from 17,763 reviews

Punctuality

Did the crew show up on-time with the required equipment?

8.09/10 avg in Utah from 5,438 reviews

Affordability

How affordable was the moving service?

7.78/10 avg in Utah from 3,592 reviews

Communication

Responsiveness before, during, and after the move.

7.58/10 avg in Utah from 5,842 reviews

Stick to Prices

Was the final price consistent with the original quote?

6.01/10 avg in Utah from 1,712 reviews

Speed

Efficiency without taking unnecessary time to increase costs.

8.62/10 avg in Utah from 7,399 reviews

Friendliness

Was the moving crew cordial and friendly on moving day?

8.87/10 avg in Utah from 9,995 reviews

Will Hire Again

How likely a customer is to hire the same movers again.

8.25/10 avg in Utah from 18,040 reviews

Professionalism

Did the moving crew behave professionally on moving day?

8.29/10 avg in Utah from 9,474 reviews

Conflict Handling

How well the company responds to accidents and issues.

4.44/10 avg in Utah from 1,649 reviews

Precision & Care

Were walls scratched? Did furniture get damaged or lost?

8.09/10 avg in Utah from 8,044 reviews