Dunkley Music Review
Looking to hire Dunkley Music? See our detailed 11-point review based on our independent analysis of Dunkley Music, 7 other Logan moving companies, and 213 moving companies in Utah.
Key Takeaways:
- Dunkley Music is the Top 10 Movers in Logan, UT
- Overall rating: 6.46 out of 10
- Highest 11-point rating category: Precision & Care
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Dunkley Music is a family-owned business with over 25 years of piano moving experience, established in 1947 in Ogden, Utah. The company operates along the Wasatch Front and Cache Valley, servicing the entire state of Utah and parts of Colorado, Idaho, Nevada, and Wyoming. They specialize in in-home and local piano moving, full-service piano restoration and refinishing, and player piano rebuilding. Dunkley Music technicians also provide door-to-door professional piano moving services, long-distance piano relocation, climate-controlled storage, and additional services such as piano tuning, repair, and cleaning. Seeking more options for your moving needs? Check out the top-notch Logan, UT moving professionals.
Our Research
- Analyzed 9 total reviews
- Reviewed 4 social profiles and review listings
- Checked for license verification at FMCSA
- Crunched 45 data points pertaining to the above
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Dunkley Music & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 7.01 | ↓ -15.6% | 4 | 3 | 57.1% | |
| Punctuality | 6.67 | ↓ -16.4% | 2 | 2 | 50.0% | |
| Affordability | 6.83 | ↓ -9.8% | 1 | 0 | 100.0% | |
| Communication | 5.00 | ↓ -32.7% | 2 | 4 | 33.3% | |
| Stick to Prices | 6.06 | ↑ 1.7% | 1 | 0 | 100.0% | |
| Speed | 7.53 | ↓ -10.8% | 1 | 0 | 100.0% | |
| Friendliness | 7.29 | ↓ -16.5% | 3 | 1 | 75.0% | |
| Will Hire Again | 6.27 | ↓ -22.1% | 4 | 4 | 50.0% | |
| Professionalism | 7.29 | ↓ -10.8% | 4 | 1 | 80.0% | |
| Conflict Handling | 3.11 | ↓ -23.6% | 1 | 3 | 25.0% | |
| Precision & Care | 7.98 | ↑ 0.7% | 4 | 0 | 100.0% |
Recent Dunkley Music Reviews
Quality - 7.01/10
Overall quality of the service provided on moving day.
Overall Review Distribution
Punctuality - 6.67/10
Did the crew show up on-time with the required equipment?
Overall Review Distribution
Affordability - 6.83/10
How affordable was the moving service?
Overall Review Distribution
Communication - 5.00/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Overall Review Distribution
Stick to Prices - 6.06/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Overall Review Distribution
Speed - 7.53/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Overall Review Distribution
Friendliness - 7.29/10
Was the moving crew cordial and friendly to be around on moving day?
Overall Review Distribution
Will Hire Again - 6.27/10
How likely a customer is to hire the same movers again for their next move.
Overall Review Distribution
Professionalism - 7.29/10
Did the moving crew behave in a professional manner on moving day?
Overall Review Distribution
Conflict Handling - 3.11/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Overall Review Distribution
Precision & Care - 7.98/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Overall Review Distribution
Additional Details
Moving Services Offered by Dunkley Music
- Local piano moving
- Long-distance piano relocation
- Full dis-assembly and assembly of the piano
- Stairs, elevators, hoist jobs available when necessary
- Full-blanket wrap protection option available
- Climate-controlled storage
- Daily storage rates
- Piano restoration and refinishing
- Player piano rebuilding
- Piano tuning
Licenses
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Detailed Customer Insights
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Contact Dunkley Music
- 545 Main St, Logan, UT, 84321
- (435) 770-1876
- https://dunkleymusicpianos.com/
Follow Dunkley Music:
How we ranked the top Utah movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Utah.
Rating Methodology
Here's the methodology we used to come up with the best movers in Utah:
Our original review-based ranking algorithm
We started with a total of 213 companies that offer moving services in the Utah area.
From these 213 companies, we analyzed a total of 37,329 reviews dating all the way back to February 2009.
We also reviewed a total of 2 state and federal moving licenses from these 213 companies and 671 different 3rd party review and social profiles.
Each of the ~37,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 87,652 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 12,002 Logan moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Utah moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
