PODS Moving & Storage, founded in 1998, is a moving and storage company that provides flexible and convenient solutions for residential and business needs. The company is based in Salt Lake City, Utah, with over 245 storage center locations across 46 US states and 6 Canadian provinces. PODS offers a variety of services, including local and long-distance moving, on-site and off-site storage, and packing and loading assistance in the city of Sandy, UT. In addition, they offer car shipping services and moving supplies. The company is known for its innovative portable storage containers and personalized customer service, ensuring a smooth moving process tailored to individual needs. If you are looking for other movers in Sandy, UT, it's worth checking our more extensive city guide.
PODS Moving & Storage
Moving Services
- Local Moving
- Long-Distance Moving
- Storage Services
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
- Move In Services
- Vehicle Shipping
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Customer Reviews of PODS Moving & Storage
We analyzed and organized the customer reviews of PODS Moving & Storage in Provo, UT using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for PODS Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“great service”
“PODS is BEST”
“would NEVER recommend this service”
“it's a 5-star service”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“on time delivery and pick up”
“delivered on time”
“Delivered and picked up containers as scheduled”
“complete disregard for scheduled time/day of delivery”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“they charge full month rent”
“Pods was overpriced”
“ended up paying over $800”
“half the price”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“No communication”
“communications were great”
“had to make multiple calls to get quote”
“customer service is horrible”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“did not keep verbal commitments”
“overcharged me beyond the quote”
“very rigid and inflexible”
“sent belongings earlier than agreed, causing issues”
6. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Workers were kind”
“employees are proactive and helpful”
“everyone was polite and professional”
“workers there were super friendly”
7. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would not hire again due to commitments not kept”
“loved PODS”
“would consider a better rating if transparent”
“would NEVER recommend this service”
8. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“zero integrity in services”
“neglected responsibility and customer care”
“extremally untrained drivers”
“everyone was professional and responsive”
9. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“no reply to request for refund after overcharge”
“took 4 months to respond to a claim”
“Locked her out of her account instead of helping.”
“refused to change my service”
10. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“majority of things were broken”
“very little shifting during the move”
“Our stuff came back unscathed”
“damaged driveway and broke sprinkler lines”
Customer Insights
Cost: $ 937.00 from 3 historical data points
Interstate Move Duration: 10 days from 3 reviews
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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